Network Analyst

Track, update and resolve all assigned incidents, changes and problem tickets via the Ask Now management system, ensuring that documentation is thorough, accurate and meets a standard of high quality. Proactively monitor, recognize, analyze, isolate and/or resolve documented hardware and software problems utilizing a variety of hardware and software testing tools and techniques. Properly escalate incidents in a timely manner per support guidelines and procedures. Liaise with L2 support groups and/or development groups to collaborate on the resolution of incidents and problems. Follow documented support procedures, managing each issue through resolution or turnover in order to maintain established service levels. Act as the support / advocacy for Visa clients, who are comprised of consumers, businesses, financial institutions, internal groups and governments worldwide. Gather pertinent information and work with our clients to isolate and resolve the majority of events without need for assistance.

According to JobzMall, the average salary range for a Network Analyst in 44901 Russell Branch Pkwy, Ashburn, VA 20147, USA is between $60,000 and $90,000. This range may vary depending on the experience of the Network Analyst and the company they work for.

Visa Inc. is an American multinational financial services corporation headquartered in Foster City, California, United States. It facilitates electronic funds transfers throughout the world, most commonly through Visa-branded credit cards, debit cards and prepaid cards.