
Solar Performance Scheduling Specialist
Diagnose PV system issues, including non-operation and underperformance, then develop and administer a remediation. Troubleshoot and resolve solar electric warranty and service issues that arise with: modules, inverters, and all system components to ensure maximum system performance. Keep all appointments as scheduled, confirm attendance and seek to optimize field time efficiently. Advanced troubleshooting of system issues as identified and scheduled by the corporate Field Support team. Maintain the highest level of professionalism and interact directly with Vivint Solar customers. Record and submit daily paperwork associated with serviced systems. Actively report and communicate with Field Service Regional Management. Comply with key performance indicators (KPI) set by Regional Field Service Manager. Attend webinars/calls and correlation meeting(s) as set by Regional Field Service Manager. Maintain and communicate supply and equipment issues to properly address all service call needs. Maintain regular communication with Electrical Field Service Technicians and Field Support Call Center. Ensure a high degree of workmanship as service and warranty work are completed.
1+ years of electrical experience
1+ years of solar-specific installation and/or service experience preferred
1+ years network systems experience
Working knowledge of the usage of a volt meter
Time Management
Diagnostic skills
Repairs and maintenance
Troubleshooting of low voltage circuits
IP address knowledge
Adaptable
Multitasking
Verbal communication
Detail Oriented
written communication
Problem-Solving
According to JobzMall, the average salary range for a Solar Performance Scheduling Specialist in 1800 Ashton Blvd, Lehi, UT 84043, USA is between $70,000 and $90,000 per year. This estimate is based on the salary data from similar job postings in the area.
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Vivint Solar, Inc. is an American solar energy company headquartered in Lehi, Utah. It is a residential solar provider that designs, installs, and maintains photovoltaic systems. Vivint Solar operates in 23 U.S. states. In 2020, Sunrun, reputable residential solar panel and battery provider, acquired Vivint Solar.In 2022, Vivint Solar officially merged under the Sunrun brand.

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