VMware

Technical Support Engineer -Federal Support

VMware

Boston, MA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a talented and experienced Technical Support Engineer - Federal Support to join the team at VMware. If you have a passion for problem-solving and an interest in working with the latest in cutting-edge technology, then this could be the perfect opportunity for you.In this role, you will be responsible for providing technical support to our federal customers. You will be a trusted advisor, helping customers to utilize VMware’s solutions to meet their unique business goals.To be successful in this position, you must have strong problem-solving skills, an ability to think strategically, and excellent communication and customer service skills. You should also have experience in the federal sector and a deep understanding of VMware products and solutions. A bachelor’s degree in a technical field is preferred.

Where is this job?
This job is located at Boston, MA, USA
Job Qualifications
  • Or Related Field

  • Linux

  • Bachelor's Degree In Computer Science

  • Information Technology

  • Knowledge Of Windows

  • Ability To Work Independently And Within A Team

  • + Years Of Technical Experience In A Customer-Facing Environment

  • + Years Of Experience With Vmware Products

  • And Mac Operating Systems

  • Experience Troubleshooting Hardware And Software Issues

  • Demonstrated Experience Delivering Customer Service

  • Excellent Verbal

Required Skills
  • Documentation

  • Security

  • Networking

  • Linux

  • VMWare

  • Troubleshooting

  • Scripting

  • Active Directory

  • Database

  • customer service

  • Cloud

  • Storage

  • Server

  • Incident Resolution

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • flexibility

  • Critical thinking

  • Teamwork

Compensation

According to JobzMall, the average salary range for a Technical Support Engineer -Federal Support in Boston, MA, USA is $84,193 - $115,929.

Additional Information
VMware is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 5th, 2023
Apply BeforeMay 22nd, 2025
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About VMware

VMware, Inc. provides the development and application of virtualization technologies with x86 server-based computing, separating application software from the underlying hardware. Its virtualization infrastructure solutions, which include a suite of products designed to deliver a software-defined data center, run on industry-standard desktop computers and servers and support a wide range of operating system and application environments, as well as networking and storage infrastructures.

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