
Retail Adviser 20 hours/week - Manchester Trafford Centre
Are you passionate about providing excellent customer service? Do you have a knack for sales and a love for technology? If so, we have the perfect opportunity for you! Vodafone is looking for a part-time Retail Adviser to join our team at our Manchester Trafford Centre location. As a Retail Adviser, you will be responsible for providing expert advice and support to our customers, helping them find the best solutions for their communication needs. This position offers 20 hours per week, allowing for a perfect work-life balance. If you have a positive attitude, excellent communication skills, and a drive for success, we would love to have you on our team! Read on to learn more about the qualifications and responsibilities for this exciting role.
- Provide excellent customer service by greeting and assisting customers in a friendly and professional manner.
- Utilize knowledge of Vodafone products and services to effectively recommend and sell solutions to customers.
- Act as a brand ambassador by promoting the company's values and products to customers.
- Build and maintain relationships with customers to ensure their satisfaction and loyalty.
- Stay up-to-date on industry trends and technology to effectively answer customer questions and provide recommendations.
- Process transactions accurately and efficiently, including cash handling and credit card transactions.
- Maintain a clean and organized store appearance to create a welcoming and attractive environment for customers.
- Meet and exceed sales targets by actively promoting products and services to customers.
- Attend and actively participate in training sessions to continuously improve product knowledge and sales techniques.
- Collaborate with team members to achieve store goals and provide a positive work environment.
- Follow company policies and procedures regarding inventory management, pricing, and merchandising.
- Remain knowledgeable about Vodafone's different products and services in order to effectively assist customers with their inquiries.
- Ensure compliance with company standards of conduct and confidentiality.
- Maintain accurate records of sales and customer interactions.
- Communicate any customer feedback or concerns to the store manager for resolution.
Previous Retail Experience: A Retail Adviser Should Have Prior Experience In A Retail Environment, Preferably In A Customer-Facing Role. This Will Ensure They Have An Understanding Of The Sales Process And Can Effectively Engage With Customers.
Excellent Communication Skills: As A Retail Adviser, The Ability To Communicate Effectively With Customers Is Crucial. This Includes Active Listening, Clear And Concise Verbal Communication, And The Ability To Adapt To Different Communication Styles.
Strong Product Knowledge: Vodafone Offers A Wide Range Of Products And Services, And A Retail Adviser Should Have A Good Understanding Of These Offerings. This Will Enable Them To Confidently Answer Customer Queries And Make Recommendations Based On Their Needs.
Sales-Driven Mindset: The Role Of A Retail Adviser Is Primarily Focused On Sales, So Having A Sales-Driven Mindset Is Essential. This Includes Being Proactive In Approaching Customers, Upselling And Cross-Selling, And Meeting Sales Targets.
Availability And Flexibility: The Job Description States That The Retail Adviser Will Work 20 Hours Per Week, So It Is Important That The Candidate Is Available And Flexible To Work During The Required Shifts. This May Include Weekends And Evenings, As The Trafford Centre Is A Busy Shopping Destination.
Communication Skills
Time Management
Product knowledge
Multitasking
Conflict Resolution
customer service
Teamwork
Organization
Problem-Solving
Adaptability
Upselling
Sales Techniques
Communication
Conflict Resolution
Leadership
Time management
creativity
flexibility
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Retail Adviser 20 hours/week - Manchester Trafford Centre in Bolton, UK is between £8.50 and £10.50 per hour. This would amount to a monthly salary between £680 and £840 for 20 hours of work per week. However, this may vary depending on the specific company and their pay structure.
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Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

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