Vodafone

Retail Adviser 40 hours/week - Hemel Hempstead

Vodafone

Watford, UK
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Are you passionate about customer service and technology? Do you thrive in a fast-paced, dynamic environment? If so, we have an exciting opportunity for you! Vodafone is looking for a Retail Adviser to join our team in Hemel Hempstead. As a Retail Adviser, you will be the face of our brand, providing exceptional customer service and expert advice on our products and services. With 40 hours per week, you will have the opportunity to build relationships with our customers and make a positive impact on their lives. We are looking for individuals who are driven, enthusiastic, and have a strong interest in technology. Join us and be a part of a growing company that values its employees and offers opportunities for career growth and development.

  1. Provide exceptional customer service to all customers who visit our store.
  2. Demonstrate expert knowledge of our products and services to assist customers in making informed purchasing decisions.
  3. Act as the face of our brand, representing our company values and promoting a positive image.
  4. Build and maintain relationships with customers, ensuring their needs are met and exceeded.
  5. Keep up-to-date with the latest technology and industry trends to provide accurate and relevant advice to customers.
  6. Work in a fast-paced, dynamic environment to meet sales targets and KPIs.
  7. Handle customer inquiries, complaints, and returns in a professional and timely manner.
  8. Maintain store cleanliness, organization, and visual merchandising standards.
  9. Collaborate with team members to ensure a smooth and efficient operation of the store.
  10. Continuously strive to improve customer satisfaction and identify opportunities to enhance the customer experience.
  11. Take responsibility for personal development and participate in training programs to improve product knowledge and sales skills.
  12. Adhere to company policies and procedures, including health and safety guidelines.
  13. Show enthusiasm for the company and its products, promoting a positive and welcoming atmosphere in the store.
  14. Be a team player and contribute to a positive and supportive work environment.
  15. Proactively seek out opportunities to upsell and cross-sell products and services.
  16. Stay updated on all promotions, discounts, and offers to effectively communicate them to customers.
  17. Handle cash transactions and maintain accurate records of sales and inventory.
  18. Seek feedback from customers and use it to continuously improve our services.
  19. Maintain a professional and friendly demeanor at all times.
  20. Take on additional responsibilities and tasks as assigned by the Store Manager.
Where is this job?
This job is located at Watford, UK
Job Qualifications
  • Excellent Customer Service Skills: A Retail Adviser At Vodafone Must Possess Exceptional Communication And Interpersonal Skills To Effectively Assist Customers And Provide Them With A Positive Shopping Experience.

  • Knowledge Of Mobile Technology: The Ideal Candidate Should Have A Good Understanding Of Mobile Devices, Networks, And Services Offered By Vodafone. This Will Enable Them To Assist Customers In Choosing The Right Products And Services To Meet Their Needs.

  • Sales Experience: A Retail Adviser Should Have Previous Experience In A Sales Role, Preferably In A Retail Environment. They Should Be Able To Meet Sales Targets, Upsell Products And Services, And Handle Transactions Efficiently.

  • Team Player: Working In A Retail Environment Requires Collaboration And Teamwork. The Candidate Should Be Able To Work Well With Others, Share Knowledge And Resources, And Contribute To The Overall Success Of The Team.

  • Flexibility: Vodafone Operates In A Fast-Paced And Constantly Evolving Industry. The Candidate Should Be Adaptable And Able To Work Flexible Hours, Including Weekends And Evenings, To Meet The Needs Of The Business.

Required Skills
  • Communication Skills

  • Time Management

  • Product knowledge

  • Multitasking

  • Attention to detail

  • Organizational Skills

  • customer service

  • Teamwork

  • Problem-Solving

  • Upselling

  • Sales Techniques

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Retail Adviser 40 hours/week - Hemel Hempstead in Watford, UK is £15,000 to £20,000 per year. This can vary depending on the specific company, experience level, and location. Some companies may offer additional benefits such as bonuses or commission.

Additional Information
Vodafone is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 7th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Vodafone

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started