Voice & Unified Communications Services Engineer

Are you passionate about the ever-evolving world of voice and unified communications? Are you ready to take on a role that combines technical expertise with customer-centric solutions? Look no further, because Vodafone is searching for a skilled and experienced Voice & Unified Communications Services Engineer to join our team.As a leading telecommunications company, Vodafone is committed to providing our customers with cutting-edge voice and unified communications services. In this role, you will play a pivotal role in designing, implementing, and maintaining these services, ensuring that our customers have a seamless and efficient communication experience.We are seeking a highly motivated individual with a strong technical background and a passion for delivering excellent customer service. If you have a knack for problem-solving, a drive for continuous learning, and the ability to work collaboratively in a fast-paced environment, we want to hear from you.Join us at Vodafone and become a part of a dynamic team that is shaping the future of voice and unified communications.

1. Design, implement and maintain voice and unified communications services for Vodafone customers.
2. Stay up-to-date with the latest developments in the field of voice and unified communications to ensure Vodafone remains at the forefront of technology.
3. Troubleshoot and resolve technical issues related to voice and unified communications services for our customers.
4. Collaborate with cross-functional teams to ensure the smooth integration of voice and unified communications services with other Vodafone products and services.
5. Conduct regular maintenance and updates to ensure the reliability and efficiency of voice and unified communications services.
6. Provide technical expertise and support to customers, addressing their queries and concerns in a timely and professional manner.
7. Proactively identify and address potential issues with voice and unified communications services to minimize downtime for customers.
8. Develop and maintain technical documentation and guidelines for voice and unified communications services.
9. Train and mentor junior engineers to enhance their technical skills and knowledge.
10. Continuously monitor and analyze voice and unified communications services performance to identify areas for improvement and implement necessary changes.
11. Collaborate with vendors to evaluate and select equipment and software for voice and unified communications services.
12. Participate in on-call rotation to provide 24/7 support for critical issues.
13. Adhere to industry standards and best practices for voice and unified communications services.
14. Maintain a customer-centric approach and strive to deliver the best possible experience for Vodafone customers.

According to JobzMall, the average salary range for a Voice & Unified Communications Services Engineer in United Kingdom is between £30,000 and £60,000 per year. However, this can vary depending on factors such as experience, specific job responsibilities, and location. Some companies may offer higher salaries for more experienced engineers or for those with specialized skills in certain technologies. It is also possible for engineers to earn more through bonuses, commissions, and other forms of compensation.

Vodafone Group Plc is a telecommunications company. It provides a range of services including voice, messaging, data, and fixed communications; unified communication solutions; Vodafone One Net, a converged service, which combines fixed and mobile services for various businesses; carrier voice and data products; machine-to-machine connection services; and cloud and hosting services, such as co-location, managed hosting, private and public cloud services, messaging services, and software-as-a-service applications.