Customer Service Specialist

Initiating calls and letters to freshly delinquent customers soliciting and arranging for prompt payment of past due amounts owing. Receiving incoming return calls and customer service calls from finance customers needing assistance with payment arrangements, copies of documents, or other account information. Communicating with Arrow branch managers regarding potential problem account situations and soliciting their input and/or assistance. Counselling with customers regarding loan modifications, payment extensions and repair loans as needed and requesting management approval when required. Maintaining a record of all contacts in the customer's call history loan record.

According to JobzMall, the average salary range for a Customer Service Specialist in 7900 National Service Rd, Greensboro, NC 27409, USA is between $25,000 and $50,000 per year. This range will vary depending on the industry, experience, and education of the individual.

Volvo AB designs, manufactures and markets commercial vehicles. It operates through the following business areas: Construction Equipment, Buses, Volvo Penta, Governmental Sales, and Volvo Financial Services.