Warby Parker

Customer Experience Advisor

Warby Parker

Nashville, TN, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

We are looking for a Customer Experience Advisor to join the Warby Parker team! This is an exciting opportunity to help create a unique customer experience that is consistent with our company's values. This role is a key part of our customer experience team and plays a vital role in making sure customers are satisfied with their Warby Parker experience.To be successful in this role, you should be an excellent communicator, have a passion for customer service, and bring a positive attitude to the table. Additionally, the ideal candidate will have experience in customer service and a knowledge of our products and services. We value problem-solving skills, an ability to remain calm under pressure, and an understanding of customer needs and expectations. If you have a passion for creating lasting customer relationships and are looking for a fulfilling role where you can make a difference, then this is the job for you!

Where is this job?
This job is located at Nashville, TN, USA
Job Qualifications
  • Strong Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Interpersonal Skills

  • Ability To Multitask

  • Knowledge Of Customer Service Principles And Practices

  • Previous Customer Service Experience

  • Problem-Solving Skills

  • Proficiency In A Variety Of Computer Programs

Required Skills
  • Networking

  • Communication

  • Sales

  • Time Management

  • Product knowledge

  • customer service

  • Listening

  • Empathy

  • Organization

  • Patience

  • Problem-Solving

  • Adaptability

  • Professionalism

  • Interpersonal

  • Retail Skills

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Customer Experience Advisor in Nashville, TN, USA is $35,000 - $60,000 per year. This range can vary depending on the industry, company, and experience of the individual.

Additional Information
Warby Parker is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 24th, 2023
Apply BeforeMay 22nd, 2025
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About Warby Parker

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.

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