Retail Operations Manager

Welcome to Warby Parker, the innovative eyewear company that's revolutionizing the retail industry! We are seeking a dynamic and experienced Retail Operations Manager to join our growing team. As a leader in our retail operations, you will play a crucial role in ensuring the success of our stores and providing exceptional customer experiences. We are looking for a results-driven and detail-oriented individual who is passionate about our brand and values. If you have a strong background in retail management and thrive in a fast-paced environment, we want to hear from you!

1. Oversee and manage all aspects of retail operations for Warby Parker stores, including but not limited to inventory management, sales performance, and customer service.
2. Develop and implement strategies to drive sales and improve overall store performance.
3. Monitor and analyze key performance metrics to identify areas for improvement and create action plans to address any issues.
4. Maintain a high standard of customer service by setting expectations and providing training to store staff, ensuring all customers have an exceptional experience.
5. Work closely with the store managers to ensure proper staffing, scheduling, and training of team members.
6. Create and maintain operational procedures and guidelines to ensure consistency and efficiency across all stores.
7. Collaborate with the marketing team to develop and implement in-store promotions and events to drive foot traffic and increase sales.
8. Conduct regular store visits to assess and improve store layout, merchandising, and overall store appearance.
9. Monitor and manage store budgets, including expenses related to staffing, inventory, and supplies.
10. Stay up-to-date on industry trends and best practices, and make recommendations for improvements and innovations within the retail operations.
11. Build and maintain strong relationships with vendors and suppliers to ensure timely and accurate delivery of products.
12. Train and develop store managers and other team members to ensure consistency and excellence in customer service and operations.
13. Collaborate with other departments, such as e-commerce and finance, to ensure smooth operations and effective communication between teams.
14. Ensure compliance with company policies and procedures, as well as local, state, and federal regulations.
15. Act as a brand ambassador and maintain a high level of knowledge about Warby Parker's products, values, and mission.

According to JobzMall, the average salary range for a Retail Operations Manager in San Diego, CA, USA is between $50,000 and $85,000 per year. However, this range can vary depending on factors such as the size and type of retail operation, the candidate's level of experience, and the specific job responsibilities. Some Retail Operations Managers in San Diego may make upwards of $100,000 per year, while others may make less than $50,000 per year. It is important to research the specific job and company to get a more accurate salary estimate.

Warby Parker is an American online retailer of prescription glasses, contact lenses, and sunglasses, based in New York City. Warby Parker was founded as primarily online retailer, but now sells primarily through approximately 160 physical retail store locations across the U.S. and Canada.