Washington State University

IT Support Technician

Washington State University

Pullman, WA 99163, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Washington State University is seeking an experienced and motivated IT Support Technician to join our team. In this role, you will be a key member of the university’s IT team, providing technical support to faculty and staff in the day-to-day use of their computers and other technology. To be successful in this position, you must possess a passion for technology and a desire to stay abreast of the latest trends and developments. You should also have a strong customer service orientation and the ability to think creatively to solve technical problems.The ideal candidate for this position should have an associate degree in computer science, a minimum two years of experience in IT support, and advanced knowledge of Windows, Mac, and Linux operating systems. Additionally, excellent communication, problem-solving, and organizational skills are essential for this role. If you are a tech-savvy individual who takes initiative and enjoys helping others, we want to hear from you!

Where is this job?
This job is located at Pullman, WA 99163, USA
Job Qualifications
  • Problem-Solving Skills

  • Technical Expertise

  • Communication Skills

  • Customer Service Experience

  • Knowledge Of Computer Hardware And Software

  • Knowledge Of Network Configuration And Troubleshooting

  • Experience With Desktop And Laptop Troubleshooting

  • Experience With Windows And Mac Operating Systems

Required Skills
  • Documentation

  • Security

  • Training

  • Networking

  • Windows

  • Linux

  • Troubleshooting

  • Software

  • customer service

  • Analysis

  • help desk

  • Problem-Solving

  • Mac

  • hardware

  • Systems

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a IT Support Technician in Pullman, WA 99163, USA is between $35,527 and $62,099 per year. This range is based on the salaries of people with experience in the IT Support Technician role in the Pullman, WA area.

Additional Information
Washington State University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 25th, 2023
Apply BeforeMay 22nd, 2025
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About Washington State University

Washington State University is a public research university in Pullman, Washington. Founded in 1890, WSU is one of the oldest land-grant universities in the American West.

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