
IT Support Technician
Washington State University is seeking an experienced and motivated IT Support Technician to join our team. In this role, you will be a key member of the university’s IT team, providing technical support to faculty and staff in the day-to-day use of their computers and other technology. To be successful in this position, you must possess a passion for technology and a desire to stay abreast of the latest trends and developments. You should also have a strong customer service orientation and the ability to think creatively to solve technical problems.The ideal candidate for this position should have an associate degree in computer science, a minimum two years of experience in IT support, and advanced knowledge of Windows, Mac, and Linux operating systems. Additionally, excellent communication, problem-solving, and organizational skills are essential for this role. If you are a tech-savvy individual who takes initiative and enjoys helping others, we want to hear from you!
Problem-Solving Skills
Technical Expertise
Communication Skills
Customer Service Experience
Knowledge Of Computer Hardware And Software
Knowledge Of Network Configuration And Troubleshooting
Experience With Desktop And Laptop Troubleshooting
Experience With Windows And Mac Operating Systems
Documentation
Security
Training
Networking
Windows
Linux
Troubleshooting
Software
customer service
Analysis
help desk
Problem-Solving
Mac
hardware
Systems
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
self-motivation
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a IT Support Technician in Pullman, WA 99163, USA is between $35,527 and $62,099 per year. This range is based on the salaries of people with experience in the IT Support Technician role in the Pullman, WA area.
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Washington State University is a public research university in Pullman, Washington. Founded in 1890, WSU is one of the oldest land-grant universities in the American West.

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