Wells Fargo

Associate Personal Banker

Wells Fargo

San Mateo, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

As an Associate Personal Banker at Wells Fargo, you will have the opportunity to make a difference in the lives of our customers by providing exceptional service and products to meet their banking needs. We are looking for a highly motivated, organized and customer-focused individual who is eager to learn and grow in the banking industry. To be successful in this role, you must have strong communication and interpersonal skills, as well as previous banking experience. You must be passionate about delivering exceptional customer service and have a positive attitude and willingness to go above and beyond for our customers. If you’re ready to make a lasting impact on our customers and join a collaborative team at one of the nation's leading banks, then we’d love to hear from you!

Responsibilities:

  1. Provide exceptional customer service and advice to customers in order to meet their banking needs.
  2. Handle customer inquiries and complaints in a timely and professional manner.
  3. Develop and maintain relationships with customers by providing solutions to their banking needs.
  4. Create customized banking solutions and options to meet customer objectives.
  5. Cross-sell bank products and services to existing customers.
  6. Process and manage customer transactions accurately and efficiently.
  7. Adhere to banking regulations and compliance standards.
  8. Stay up-to-date on banking products, services, and industry standards.
  9. Assist with the training and development of other team members.
  10. Proactively identify areas for improvement and develop strategies to address them.
Where is this job?
This job is located at San Mateo, CA, USA
Job Qualifications
  • Ability To Work In A Fast-Paced Environment

  • Excellent Customer Service Skills

  • Strong Problem Solving And Communication Skills

  • High School Diploma Or Equivalent

  • Computer Proficiency

  • Keen Attention To Detail

  • Ability To Maintain A High Level Of Confidentiality

  • Previous Experience In A Sales Or Customer Service Role

Required Skills
  • Financial Analysis

  • Banking

  • Account Management

  • Communication

  • Sales

  • Problem Solving

  • Organizational Skills

  • customer service

  • Relationship Management

  • Cash Handling

  • Teamwork

  • Interviewing

  • Computer Literacy

  • Loan Processing

  • Advising

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • collaboration

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Associate Personal Banker in San Mateo, CA, USA is between $39,000 and $50,000. This range is based on the salaries reported by employers who hire for this role. The salary can vary depending upon experience, qualifications, and the bank or financial institution.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedNovember 28th, 2023
Apply BeforeMay 22nd, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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