Customer Resolution Representative

Wells Fargo is looking for a highly motivated and reliable Customer Resolution Representative to join our team. The ideal candidate will be a positive problem solver, providing exceptional customer service to ensure that customer issues are resolved in a timely and satisfactory manner. To be successful in this role, you must have a minimum of 2 years of customer service experience, and excellent communication and interpersonal skills. You must be able to work independently and as part of a team, and possess strong organizational and multitasking abilities. You must also be able to effectively manage customer expectations, and have a passion for helping people. If this sounds like you, we want to hear from you!

Responsibilities:

1. Respond to customer inquiries promptly and professionally, providing exceptional customer service to ensure that customer issues are resolved.
2. Apply problem-solving skills to provide solutions to customer issues in a timely and satisfactory manner.
3. Demonstrate excellent communication and interpersonal skills when interacting with customers.
4. Work independently and as part of a team to effectively manage customer expectations.
5. Utilize strong organizational and multitasking abilities to handle multiple customer requests.
6. Assist customers with product information and troubleshooting.
7. Follow up with customers to ensure their satisfaction with the resolution provided.
8. Maintain a positive attitude and have a passion for helping people.

According to JobzMall, the average salary range for a Customer Resolution Representative in Chandler, AZ, USA is $38,500 to $45,000 per year. The salary range typically falls between $32,500 and $45,000. The average pay for a Customer Resolution Representative in Chandler, AZ is $40,940 per year.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.