Escalation Manager

At Wells Fargo, we are looking for an Escalation Manager to help us provide the best customer service experience in the industry. The ideal candidate will have a passion for problem solving and a knack for customer relations. We are seeking a candidate with strong leadership and communication skills, as well as the ability to manage multiple tasks and prioritize assignments effectively. The Escalation Manager must have an in-depth understanding of the Wells Fargo products and services, and an ability to remain current with new products and services. Also required is the ability to manage customer relationships, resolve customer complaints, and provide customer education.The ideal candidate will be an experienced professional with a positive attitude and a commitment to delivering exceptional customer service. We are looking for a team player who is passionate about customer service and who can effectively manage customer relationships. If this sounds like you, then we'd love to hear from you!

Responsibilities for Escalation Manager at Wells Fargo:

1. Provide excellent customer service experience to customers.
2. Lead and communicate effectively with team members.
3. Prioritize and manage multiple tasks efficiently.
4. Have an in-depth understanding of Wells Fargo products and services and stay up to date on new products and services.
5. Manage customer relationships and resolve customer complaints.
6. Provide customer education and training.
7. Maintain a positive attitude and commitment to delivering exceptional customer service.
8. Work as a team player and be passionate about customer service.

According to JobzMall, the average salary range for a Escalation Manager in Cumming, GA, USA is $74,086 - $116,945 annually.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.