Wells Fargo

Experience Design Director

Wells Fargo

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Wells Fargo is looking for a passionate and driven Experience Design Director to join our team. The ideal candidate will have a deep understanding of customer experience design principles, coupled with a strong commitment to delivering impactful experiences that are intuitive and engaging. As the Experience Design Director, you will lead the design of products and services across the customer journey, leveraging customer research and insights to create meaningful experiences for our customers.The successful candidate must possess a minimum of 8+ years of experience in experience design, with a proven track record of delivering customer-centric products and services. You should have a bachelor's degree in a related field and a deep understanding of user-centered design principles and best practices. Ideally, you will have experience with customer journey mapping, prototyping, and testing. You should also possess strong problem-solving and communication skills, with the ability to lead and inspire cross-functional teams.If you are passionate about creating customer-centric experiences and eager to help Wells Fargo deliver impactful experiences to our customers, we want to hear from you!

Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Experience With Agile Methodology

  • Excellent Communication And Collaboration Skills

  • Strong Understanding Of Customer Journey And Experience

  • Ability To Develop Customer Experience Strategies

  • Proficiency In User Experience Design Principles And Practices

  • Ability To Conduct User Research And Utilize Insights To Inform Design Decisions

  • Demonstrated Leadership And Team Management

  • Knowledge Of User Experience Design Tools

Required Skills
  • User Experience

  • User Interface

  • Prototyping

  • Interaction design

  • Visual design

  • Researching

  • usability testing

  • storytelling

  • Problem-Solving

  • Ideating

  • presenting

  • Collaborating

  • Strategizing

  • Synthesizing

  • Visualizing

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Experience Design Director in New York, NY, USA is between $90,000 and $145,000 per year. The exact salary depends on the individual's experience, skills, and qualifications.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 17th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started