Senior Fraud & Claims Operations Representative

We’re looking for an experienced Senior Fraud & Claims Operations Representative to join our team at Wells Fargo. In this role, you’ll be responsible for providing leadership and guidance to a large team of fraud and claims representatives, ensuring compliance with all applicable laws and regulations, and liaising with internal and external stakeholders to ensure the smooth and successful operation of our fraud and claims operations.To be successful in this role, you’ll need to bring a proven track record of success in a similar role, as well as excellent knowledge of fraud and claims operations and processes. You’ll also need to possess outstanding leadership and communication skills, as well as the ability to think strategically and develop innovative solutions to complex problems.If you’re looking for an opportunity to make a real impact in a high-profile role at a global financial institution, this is the perfect role for you.

Responsibilities:

1. Lead and guide a large team of fraud and claims representatives to ensure successful and smooth operations.
2. Ensure compliance with all applicable laws and regulations.
3. Liaise with internal and external stakeholders to ensure efficient processes.
4. Develop and implement innovative solutions to complex problems.
5. Monitor and review operations performance and suggest improvements.
6. Provide training, coaching and mentoring to team members.
7. Analyze and report on operational performance.
8. Monitor fraud and claims activity to identify potential issues.
9. Maintain and update documentation related to fraud and claims operations.
10. Represent the company in industry forums and events.

According to JobzMall, the average salary range for a Senior Fraud & Claims Operations Representative in Charlotte, NC, USA is $43,000 to $55,000 per year. The salary range may depend on the company, the experience of the individual, and the specific job duties.

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.