Wells Fargo

UX Writer - Senior Content Designer

Wells Fargo

New York, NY, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

Are you a talented wordsmith with a passion for creating user-centered content? Do you have experience in crafting engaging and effective copy for digital products? If so, we want you to join our team as a Senior Content Designer at Wells Fargo. In this role, you will have the opportunity to shape the user experience for millions of customers by using your exceptional writing skills and UX expertise. We are looking for a creative and detail-oriented individual who can collaborate with cross-functional teams to deliver concise and impactful content. If you are a self-starter with a strong portfolio of UX writing projects and a proven track record of success, we encourage you to apply for this exciting opportunity.

  1. Develop and implement user-centered content strategies for Wells Fargo's digital products.
  2. Collaborate with cross-functional teams to understand user needs and design effective solutions.
  3. Write clear, concise, and engaging copy for a variety of digital platforms, including websites, mobile apps, and online tools.
  4. Conduct research and gather insights to inform content decisions and improve the user experience.
  5. Ensure all content is aligned with brand voice and tone guidelines and meets high-quality standards.
  6. Use SEO best practices to optimize content for search engines and improve visibility.
  7. Stay up-to-date with industry trends and best practices in UX writing and digital content creation.
  8. Train and mentor junior content designers to maintain consistency and quality across all digital products.
  9. Collaborate with designers, developers, and product managers to ensure content is integrated seamlessly into the overall user experience.
  10. Manage multiple projects and prioritize tasks to meet deadlines and deliver high-quality work.
  11. Continuously evaluate and improve content effectiveness through A/B testing and user feedback.
  12. Represent the content team in cross-functional meetings and present content recommendations to stakeholders.
  13. Proactively identify and address any potential content-related issues or challenges.
  14. Maintain a strong portfolio of UX writing projects and use it to showcase your skills and experience.
  15. Uphold Wells Fargo's values and contribute to a positive and collaborative work culture.
Where is this job?
This job is located at New York, NY, USA
Job Qualifications
  • Extensive Experience In Ux Writing And Content Design, With A Strong Portfolio Showcasing Successful Projects And Measurable Results.

  • Advanced Knowledge Of User-Centered Design Principles, Information Architecture, And Content Strategy.

  • Excellent Writing Skills, With The Ability To Craft Clear, Concise, And User-Friendly Content For Various Digital Platforms And Devices.

  • Proven Experience Collaborating With Cross-Functional Teams, Including Designers, Developers, Product Managers, And Subject Matter Experts.

  • Familiarity With Accessibility Standards And Guidelines, And A Commitment To Creating Inclusive And User-Friendly Experiences For All Users.

Required Skills
  • Research

  • Communication

  • Writing

  • Editing

  • Information architecture

  • Content Strategy

  • Collaboration

  • UX design

  • storytelling

  • User testing

  • Content

  • User-Centric

  • Brand Guidelines

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a UX Writer - Senior Content Designer in New York, NY, USA is between $110,000 - $160,000 per year. This range can vary based on factors such as experience, skills, and the specific company or industry.

Additional Information
Wells Fargo is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedAugust 5th, 2024
Apply BeforeMay 22nd, 2025
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About Wells Fargo

Wells Fargo & Co. is a bank holding company that engages in the provision of banking, insurance, investments, mortgage, and consumer and commercial finance. It operates through the following segments: Community Banking, Wholesale Banking, and Wealth and Investment Management. The Community Banking segment offers investment management and other services to retail customers and securities brokerage and provides financial products and services to consumers and small businesses.

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