Intermodal Customer Specialist

Werner Enterprises is looking for a dynamic and customer-focused Intermodal Customer Specialist to join our team. This role is critical for our company as it involves providing exceptional service to our intermodal customers. The ideal candidate will possess excellent communication and problem-solving skills, be able to manage multiple customer accounts, and have a strong understanding of the intermodal industry. If you have the qualifications outlined below and are looking for a rewarding career, we want to hear from you.

Responsibilities: • Provide exceptional customer service to Werner Enterprises’ intermodal customers. • Maintain long-term customer relationships and build new ones. • Manage multiple customer accounts at once. • Communicate effectively with customers to resolve any issues that may arise. • Utilize problem-solving skills to create solutions for customers. • Educate customers on the intermodal industry and the services offered by Werner Enterprises. • Keep up to date on industry trends and regulations. • Monitor customer accounts to ensure customer satisfaction and compliance with company policies. • Generate and analyze reports related to customer accounts. • Monitor customer interactions and provide feedback to management.

According to JobzMall, the average salary range for a Intermodal Customer Specialist in Omaha, NE, USA is between $45,000 and $70,000. Salaries can vary depending on factors such as experience, education, and the size of the employer.

Werner Enterprises is a transportation and logistics leader, with more than 8,000 trucks, 24,000 trailers and nearly 13,000 employees. Werner’s global headquarters are located in Omaha, Nebraska and maintains offices throughout the United States, Canada, Mexico and China. The company offers a diversified portfolio of transportation and logistics services to companies around the globe.