Western Union

ServiceNow - HR Service Delivery

Western Union

Denver, CO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At Western Union, we are looking for an experienced ServiceNow - HR Service Delivery professional to join our dynamic team. Our ideal candidate should possess a strong technical background in ServiceNow - HR Service Delivery and have the ability to work collaboratively with all relevant stakeholders. The successful candidate will be responsible for managing the ServiceNow - HR Service Delivery platform, including design, development, maintenance, and support of the platform. Additionally, they will need to be able to identify technical solutions to support business requirements, ensure user satisfaction, and develop innovative approaches to providing efficient and effective solutions.To be considered for this exciting role, the ideal candidate should possess the following qualifications:• A Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field• 5+ years of demonstrated experience working with ServiceNow - HR Service Delivery• Knowledge of best practices for system and application design and implementation• Strong problem-solving and communication skills• Ability to work independently and as part of a team• Proven experience in delivering high-quality technical solutionsWe are looking for a self-motivated ServiceNow - HR Service Delivery professional who is passionate about delivering quality solutions and has a commitment to excellence. If you have the qualifications and the drive, we invite you to apply for this exciting opportunity!

Responsibilities:

  1. Manage the ServiceNow - HR Service Delivery platform, including design, development, maintenance, and support.
  2. Identify technical solutions to support business requirements.
  3. Ensure user satisfaction and develop innovative approaches to providing efficient and effective solutions.
  4. Troubleshoot technical issues and provide solutions.
  5. Prepare and maintain technical documentation.
  6. Establish and maintain standards for ServiceNow - HR Service Delivery.
  7. Work closely with stakeholders to ensure their needs are met.
  8. Maintain up-to-date knowledge of ServiceNow - HR Service Delivery developments.
  9. Monitor system performance and identify areas for improvement.
  10. Provide technical training and support to team members.
Where is this job?
This job is located at Denver, CO, USA
Job Qualifications
  • Excellent Communication Skills

  • Strong Customer Service Orientation

  • Knowledge Of Servicenow Hr Service Delivery Platform

  • Knowledge Of Hr Services And Processes

  • Experience Troubleshooting And Resolving Issues

  • Ability To Multi-Task And Prioritize Tasks

  • Experience Working In A Customer Service Role

  • Knowledge Of Office Technology And Software

Required Skills
  • Documentation

  • Change Management

  • Training

  • Communication

  • Time Management

  • HR

  • Negotiation

  • ServiceNow

  • customer service

  • Reporting

  • Collaboration

  • Analysis

  • Organization

  • Problem-Solving

  • Service Delivery

Soft Skills
  • Communication

  • Leadership

  • Negotiation

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ServiceNow - HR Service Delivery in Denver, CO, USA is $68,000 - $114,000 per year. This range may vary depending on experience and other factors.

Additional Information
Western Union is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedOctober 20th, 2023
Apply BeforeMay 22nd, 2025
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About Western Union

The Western Union Company is an American worldwide financial services and communications company. Its headquarters is in Denver, Colorado. Until it discontinued the service in 2006, Western Union was the leading American company in the business of transmitting telegrams.

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