Medical Office Receptionist

Are you an organized and personable individual looking for a rewarding career in the medical field? Western Washington University is seeking a highly motivated Medical Office Receptionist to join our team. As the first point of contact for our medical office, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our office. We are looking for someone with excellent communication skills, a strong attention to detail, and a passion for helping others. If you are a team player with a professional attitude and a desire to make a difference in the lives of our patients, we encourage you to apply for this exciting opportunity.

1. Greeting and welcoming patients and visitors to the medical office in a friendly and professional manner.
2. Answering phone calls and directing them to the appropriate department or staff member.
3. Scheduling and confirming appointments for patients.
4. Maintaining and organizing patient records and information.
5. Coordinating and managing patient check-in and check-out processes.
6. Collecting and processing patient payments and insurance information.
7. Communicating with patients regarding appointment reminders, follow-up appointments, and other important information.
8. Assisting patients with filling out necessary forms and paperwork.
9. Collaborating with other members of the medical team to ensure smooth and efficient operation of the office.
10. Maintaining a clean and organized reception area.
11. Responding to patient inquiries and concerns in a timely and professional manner.
12. Adhering to HIPAA guidelines and maintaining patient confidentiality.
13. Updating and maintaining office databases and systems.
14. Assisting with administrative tasks such as filing, faxing, and data entry.
15. Participating in ongoing training and professional development opportunities to enhance job skills and knowledge.
16. Ensuring compliance with all office policies and procedures.
17. Building and maintaining positive relationships with patients and colleagues.
18. Contributing to a positive and supportive work environment.
19. Performing other duties as assigned by the office manager or supervisor.

According to JobzMall, the average salary range for a Medical Office Receptionist in Bellingham, WA, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some medical office receptionists may earn higher salaries if they have additional responsibilities such as managing patient records or supervising other staff members.

Western Washington University (WWU or Western) is a public university in Bellingham, Washington. It is the northernmost university in the contiguous United States and was founded as the state-funded New Whatcom Normal School in 1893, succeeding a private school of teaching for women founded in 1886.