Whole Foods Market

Grocery Department Team Trainer

Whole Foods Market

Austin, TX, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Whole Foods Market is looking for a customer service-oriented Grocery Department Team Trainer who is passionate about training and developing employees in the grocery department. The ideal candidate should have a strong background in customer service, retail, and training and be excited to bring their expertise to our dynamic and diverse team. The successful Grocery Department Team Trainer will be responsible for providing a positive and engaging learning experience to Whole Foods Market team members. They will ensure the team is up to date on customer service policies and procedures, as well as product knowledge. This role will work closely with the department managers and team members to ensure the highest quality service is provided to our customers. Qualifications:• 2+ years of customer service, retail, and/or training experience• Highly organized and detail-oriented• Excellent interpersonal and communication skills• Ability to develop and maintain positive relationships with team members• Flexible and able to adapt quickly to changing environments• Strong problem-solving and decision-making skills• Passion for the Whole Foods Market mission and values

Responsibilities of the Grocery Department Team Trainer:

  1. Train, motivate, and develop Whole Foods Market team members in all areas of customer service, retail, and product knowledge.
  2. Provide a positive and engaging learning experience to team members.
  3. Ensure team members are up-to-date on customer service policies and procedures.
  4. Work closely with department managers and team members to ensure the highest quality service is provided to customers.
  5. Monitor the performance of team members and provide feedback and coaching.
  6. Utilize problem solving and decision making skills to resolve customer service issues.
  7. Remain flexible and be able to adapt quickly to changing environments.
  8. Ensure all team members are in compliance with Whole Foods Market mission and values.
Where is this job?
This job is located at Austin, TX, USA
Job Qualifications
  • Excellent Customer Service Skills

  • Ability To Work In A Fast-Paced Environment

  • Excellent Communication Skills

  • Strong Organizational Skills

  • Knowledge Of Whole Foods Market Products

  • Ability To Work Well With Others

  • Ability To Coach And Mentor Team Members

  • Knowledge Of Company Policies And Procedures

Required Skills
  • Quality Assurance

  • Training

  • Communication

  • Time Management

  • Coaching

  • Scheduling

  • Product knowledge

  • Leadership

  • Conflict Resolution

  • customer service

  • Team Building

  • Merchandising

  • Organization

  • safety

  • instruction

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Grocery Department Team Trainer in Austin, TX, USA is $43,000-$55,000 per year. The salary depends on experience, education, and the company offering the job.

Additional Information
Whole Foods Market is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 20th, 2023
Apply BeforeMay 22nd, 2025
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About Whole Foods Market

Whole Foods Market Inc. is an American multinational supermarket chain headquartered in Austin, Texas, which exclusively sells products free from hydrogenated fats and artificial colors, flavors, and preservatives.

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