Customer Service Technician
Install and repair residential and business communications services including telephone, internet, and video. Train and work with tools and test equipment to provide service of multiple different technologies and network designs.
Recommend products and services that resolve their communications needs.
Work in both buried and aerial plant requiring pole climbing and ladder skills.
Safely operate and maintain clean and organized company service vehicle.
Work in both inside and outside environments. Complete necessary safety training and follow safety standards and regulations.
Ability to distinguish colors in use of color-coded cable.
Certifications or training directly related to the position.
Ability to work assigned schedules and extended hours including day, evening, weekend, and holiday hours.
MS Excel
MS Word
Record Keeping Skills
Customer Service / Sales skills
Effective Time Management
Verbal communication
written communication
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Multi tasker
According to JobzMall, the average salary range for a Customer Service Technician in 627 N Pleasant Hill Ave, New Hampton, IA 50659, USA is $25,000-$45,000 per year. This salary range may vary depending on the employer, job experience, education, and other factors.
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Windstream Holdings, Inc., also doing business as Windstream Communications or Windstream, is a provider of voice and data network communications, and managed services, to businesses in the United States.
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