Wipro

Associate Content Moderator

Wipro

Chennai, Tamil Nadu, India
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

We at Wipro are looking for an experienced and enthusiastic Associate Content Moderator to join our growing team. In this role, you will play a critical role in ensuring the accuracy, quality, and appropriateness of all content posted to our digital channels.You should have a passion for digital media, a strong eye for detail, and an understanding of the importance of maintaining a consistent brand image. You should also have a proven track record in content moderation, and excellent written and verbal communication skills. If you have a creative mindset and a deep commitment to quality, then this could be the perfect role for you!

Responsibilities:

  1. Moderate all content posted to Wipro’s digital channels to ensure accuracy, quality, and appropriateness.
  2. Monitor digital trends and customer feedback to anticipate issues and proactively recommend solutions.
  3. Utilize content moderation tools to detect violations and ensure compliance with company policies and industry standards.
  4. Maintain a consistent brand image across all digital channels.
  5. Train and mentor other content moderators, ensuring they remain compliant on all platforms.
  6. Develop and implement content moderation processes and guidelines.
  7. Track and report on content moderation metrics.
  8. Respond to customer inquiries and complaints in a timely and professional manner.
  9. Collaborate with other departments to ensure that content meets organizational goals.
  10. Stay informed of the latest trends and technologies in content moderation.
Where is this job?
This job is located at Chennai, Tamil Nadu, India
Job Qualifications
  • Ability To Work With Minimal Supervision

  • Proficiency In Ms Office Suite

  • Excellent Written And Spoken English

  • Exceptional Communication Skills

  • Ability To Work Collaboratively

  • Ability To Assess Content Quickly And Accurately

  • Experience In Moderating Platforms

  • Understanding Of Online Safety Guidelines

Required Skills
  • Documentation

  • Communication

  • Quality

  • Reporting

  • Collaboration

  • Analysis

  • Problem-Solving

  • Decision-Making

  • Moderation

  • Content

  • Accuracy

  • Investigation

  • Attention

  • Escalation

  • Guidelines

Soft Skills
  • Communication

  • Conflict Resolution

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Teamwork

  • Adaptability

  • Problem-Solving

  • Empathy

Compensation

According to JobzMall, the average salary range for a Associate Content Moderator in Chennai, Tamil Nadu, India is Rs. 1,20,000 to Rs. 5,00,000 per annum. This salary range is for a mid-level position, and may vary depending on the individual's experience and qualifications.

Additional Information
Wipro is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
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About Wipro

Wipro Ltd. is a global information technology, consulting and outsourcing company. The company develops and integrates solutions that enable clients to leverage Information Technology (IT) in achieving their business objectives at competitive costs. It operates through the Information Technology Services and Information Technology Products segments.

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