Wipro

Associate Content Moderator

Wipro

Mumbai, Maharashtra, India
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Wipro is looking for an enthusiastic and creative Associate Content Moderator to join our dynamic team. In this role, you will be responsible for maintaining the accuracy and integrity of our content across all platforms. You will use your experience and expertise to ensure that all content is compliant with company policies and standards while providing an engaging user experience.To be successful in this role, you should have a strong background in content moderation, with a keen eye for detail and the ability to stay up to date with the latest developments in the industry. You should be able to work independently and as part of a team, while exhibiting excellent communication and problem-solving skills.If this sounds like a role you are excited to take on, then we would love to hear from you!

Responsibilities:

  1. Review content across all platforms for accuracy and compliance with company policies and standards.
  2. Monitor user activity to ensure positive user experience.
  3. Moderate user comments and content to ensure appropriate content is posted.
  4. Respond to customer inquiries in a timely and efficient manner.
  5. Identify and escalate potential issues to appropriate parties.
  6. Remain up to date with the latest developments in the industry.
  7. Work collaboratively with other team members to ensure all content is compliant and of the highest quality.
  8. Develop and implement strategies to improve content moderation processes.
  9. Maintain records of all content moderation activities.
  10. Track and report on content moderation performance metrics.
Where is this job?
This job is located at Mumbai, Maharashtra, India
Job Qualifications
  • Ability To Work Independently And As Part Of A Team

  • Excellent Written And Verbal Communication Skills

  • Demonstrated Problem Solving And Analytical Skills

  • Detail-Oriented With Strong Organizational Skills

  • Ability To Multitask And Prioritize Work

  • Experience In Customer Service

  • Experience Working With Content Moderation Software

  • Computer Proficiency With Microsoft Office Suite

Required Skills
  • Research

  • Communication

  • Writing

  • Editing

  • Multitasking

  • Proofreading

  • Moderating

  • Problem-Solving

  • Discretion

  • Adaptability

  • Organizational

  • Interpersonal

  • Analyzing

  • Attention-To-Detail

  • Critical-Thinking

Soft Skills
  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • creativity

  • Organizational skills

  • Teamwork

  • Adaptability

  • Interpersonal Communication

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Associate Content Moderator in Mumbai, Maharashtra, India is Rs. 2.75 to 4.5 lakhs per year. This salary range is based on the experience and qualifications of the candidate, as well as the company offering the job.

Additional Information
Wipro is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedNovember 3rd, 2023
Apply BeforeMay 22nd, 2025
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About Wipro

Wipro Ltd. is a global information technology, consulting and outsourcing company. The company develops and integrates solutions that enable clients to leverage Information Technology (IT) in achieving their business objectives at competitive costs. It operates through the Information Technology Services and Information Technology Products segments.

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