Open and maintain customer accounts by recording account information. Maintain financial accounts by processing customer adjustments. Recommend potential products or services to management by collecting customer information and analyzing customer needs. Prepare product or service reports by collecting and analyzing customer information. Contribute to team effort by accomplishing related results as needed. Manage large amounts of incoming calls. Generate sales leads. Identify and assess customers' needs to achieve satisfaction. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid and complete information by using the right methods/tools
Previous client service, sales, and/or call center experience
Ability to work in a team-fostered environment
Experience in diagnosing and repairing PCs or consumer electronics a plus
Time Management
MS Excel
MS Word
MS Outlook
Customer Service skills
Record Keeping Skills
Verbal communication
written communication
Attention to detail
Adaptability
Problem Solving Skills
According to JobzMall, the average salary range for a Customer Service Representative is $21,939 - $37,682. This range will vary depending on the company, location, and experience of the individual.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Wipro Ltd. is a global information technology, consulting and outsourcing company. The company develops and integrates solutions that enable clients to leverage Information Technology (IT) in achieving their business objectives at competitive costs. It operates through the Information Technology Services and Information Technology Products segments.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started