Order Manager

At World Wide Technology, we are looking for an experienced Order Manager to join our team in a fast-paced and dynamic environment. The ideal candidate will have outstanding organizational and communication skills, with the ability to handle multiple tasks in a timely manner. We are looking for someone who is passionate about working with customers and has a customer-focused attitude. To be successful in this role, you must have excellent problem-solving skills and be able to work independently and as part of a team.The successful candidate must have the following qualifications:• Bachelor’s Degree in Business or related field• 3+ years of experience in Order Management or customer service• Strong understanding of order processing systems• Proficient in Microsoft Office• Excellent written and verbal communication skills• Ability to work under pressure in a fast-paced environmentIf you are a highly organized and driven individual who enjoys working on a team, then this is the job for you!

Responsibilities:

1. Manage customer orders and ensure accuracy and timely delivery.
2. Process orders according to customer needs and company guidelines.
3. Provide excellent customer service and respond promptly to customer inquiries.
4. Maintain accurate records and documentation of all orders.
5. Monitor order progress and resolve any issues in a timely manner.
6. Collaborate with other departments to ensure customer satisfaction.
7. Utilize order processing systems and order management software.
8. Analyze trends and customer feedback to improve processes and customer satisfaction.
9. Ensure compliance with company policies and procedures.
10. Develop and maintain relationships with suppliers and vendors.

According to JobzMall, the average salary range for a Order Manager in Edwardsville, IL, USA is between $41,000 and $73,000 per year.

WWT is a technology solution provider focused on driving infrastructure modernization, security transformation, cloud integration and digital experiences.