Manager, Social Listening

As a Manager of Social Listening at Yahoo!, you will have the opportunity to shape and enhance our brand's online presence through insightful analysis of social media conversations. With millions of users worldwide, Yahoo! is a leading digital destination for news, entertainment, and communication. Our team is seeking a highly motivated and experienced individual to oversee our social listening strategy and drive impactful insights for our global business. If you have a passion for social media, a keen eye for data, and a strong track record in managing cross-functional teams, we want to hear from you! Join us in our mission to connect people to their passions and empower them to discover, communicate, and engage with the world.

1. Develop and implement a social listening strategy for Yahoo!'s global business to enhance our brand's online presence.
2. Monitor and analyze social media conversations and trends to identify key insights and opportunities for the brand.
3. Collaborate with cross-functional teams to ensure alignment and integration of social listening data into overall business strategy.
4. Lead and manage a team of social listening analysts to ensure high-quality, timely and actionable insights.
5. Stay up-to-date with industry trends and best practices in social media and social listening, and make recommendations for continuous improvement.
6. Develop and maintain relationships with key stakeholders to effectively communicate social listening insights and recommendations.
7. Utilize data visualization tools and techniques to present findings and insights in a compelling and understandable manner.
8. Monitor and report on social media metrics and KPIs to track the success and impact of social listening efforts.
9. Collaborate with the social media and marketing teams to identify and capitalize on opportunities for engagement and brand advocacy.
10. Ensure compliance with data privacy and security regulations in all social listening activities.
11. Develop and manage budgets for social listening tools and resources.
12. Mentor and train team members to ensure continuous growth and development.
13. Participate in strategic planning and decision-making processes to drive the overall success of the brand.

According to JobzMall, the average salary range for a Manager, Social Listening is $90,000-$120,000 per year, with the potential for bonuses and additional benefits. This can vary depending on factors such as experience, location, and the specific company or industry.

Yahoo! is an American web services provider headquartered in Sunnyvale, California, and owned by Verizon Media. The original Yahoo! company was founded by Jerry Yang and David Filo in January 1994 and was incorporated on March 2, 1995. Yahoo was one of the pioneers of the early Internet era in the 1990s.