Yale University

Application Support Specialist

Yale University

New Haven, CT, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Yale University is looking for a passionate and experienced Application Support Specialist to join our team. In this role, you will be responsible for providing technical support for our applications and systems, ensuring that our users have the best experience possible. You will be the go-to resource for troubleshooting and resolving issues.To be successful in this role, you will need to have a strong technical background, excellent organizational and problem-solving skills, and a commitment to customer service. We also require a Bachelor’s degree in Computer Science or a related field, as well as 3+ years’ experience working in an application support role.If you are a motivated professional who is eager to deliver outstanding customer service and ensure the smooth functioning of our applications and systems, we want to hear from you. This is an exciting opportunity to join a world-class university and make a real impact.

Where is this job?
This job is located at New Haven, CT, USA
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work Independently And As Part Of A Team

  • Strong Customer Service Skills

  • High Level Of Technical Proficiency

  • Ability To Work In An Ever-Changing Environment

  • Problem-Solving Mindset

  • Working Knowledge Of Windows And Mac Operating Systems

  • Familiarity With Sql And Scripting Languages

Required Skills
  • Documentation

  • Testing

  • Training

  • Networking

  • Troubleshooting

  • Support

  • Communication

  • Problem Solving

  • customer service

  • Technical Writing

  • Analysis

  • Monitoring

  • System Administration

  • Configuration

  • Incident Resolution

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Critical thinking

  • Networking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Application Support Specialist in New Haven, CT, USA is between $49,000 and $84,000 per year. This range is based on the experience level and qualifications of the individual in question. Factors such as industry, size of the company, and location can also affect the salary range of an Application Support Specialist.

Additional Information
Yale University is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 12th, 2023
Apply BeforeMay 22nd, 2025
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About Yale University

Yale University is a private Ivy League research university in New Haven, Connecticut. Founded in 1701, it is the third-oldest institution of higher education in the United States and one of the nine Colonial Colleges chartered before the American Revolution. Yale is ranked as one of the top universities in the world.

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