YapStone

Technical Account Manager

YapStone

2121 N California Blvd, Walnut Creek, CA 94596, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Yapstone is seeking a technical account manager to support its global customer base. You will provide accurate and timely technical service to our customers, driving customer satisfaction, and ultimately be accountable for Yapstone’s Net Promoter Scores within our customers and their merchants. After Go-Live, act as the main point of contact/account manager for all technical and operational needs of Yapstone’s strategic customers. Manage and prioritize bug and feature requests with a focus on the value delivered to the larger customer base. Identify and create internal and external technical collateral and best practices. Drive and lead strategic customer facing initiatives which require outreach to customers from an operational and technical perspective.

Where is this job?
This job is located at 2121 N California Blvd, Walnut Creek, CA 94596, USA
Job Qualifications
  • 5+ years as a technical account manager or integration engineer

  • Have an understanding of the payments ecosystem, and Yapstone’s capabilities

Required Skills
  • Customer Relationship Management

  • Troubleshooting

  • Account Management

  • RESTful APIs

  • Data documentation

  • Data flows

Soft Skills
  • Communication

  • Process Improvement

  • Detail Oriented

  • Results driven

  • Organizational skills

Compensation

According to JobzMall, the average salary range for a Technical Account Manager in 2121 N California Blvd, Walnut Creek, CA 94596, USA is between $58,000 and $92,000 per year. This salary range can vary depending on the company, the industry, the experience level, and other factors.

Additional Information
YapStone is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 16th, 2021
Apply BeforeMay 22nd, 2025
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About YapStone

Yapstone's comprehensive payments platform aims to simplify global transactions and payment integration for industry-specific businesses. It powers leading marketplaces and companies like HomeAway, Evolve Vacation Rental Network and RentPath.

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