
Technical Account Manager
Yapstone is seeking a technical account manager to support its global customer base. You will provide accurate and timely technical service to our customers, driving customer satisfaction, and ultimately be accountable for Yapstone’s Net Promoter Scores within our customers and their merchants. After Go-Live, act as the main point of contact/account manager for all technical and operational needs of Yapstone’s strategic customers. Manage and prioritize bug and feature requests with a focus on the value delivered to the larger customer base. Identify and create internal and external technical collateral and best practices. Drive and lead strategic customer facing initiatives which require outreach to customers from an operational and technical perspective.
5+ years as a technical account manager or integration engineer
Have an understanding of the payments ecosystem, and Yapstone’s capabilities
Customer Relationship Management
Troubleshooting
Account Management
RESTful APIs
Data documentation
Data flows
Communication
Process Improvement
Detail Oriented
Results driven
Organizational skills
According to JobzMall, the average salary range for a Technical Account Manager in 2121 N California Blvd, Walnut Creek, CA 94596, USA is between $58,000 and $92,000 per year. This salary range can vary depending on the company, the industry, the experience level, and other factors.
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Yapstone's comprehensive payments platform aims to simplify global transactions and payment integration for industry-specific businesses. It powers leading marketplaces and companies like HomeAway, Evolve Vacation Rental Network and RentPath.

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