
Client Success Manager, Enterprise
We are looking for Enterprise Client Success Managers with a strong background in digital. You will be responsible for new client implementation and relationship management as well as ensuring adoption and engagement with the Yext platform. Ensure client expectations are exceeded consistently Drive upsell opportunities into Yext’s existing client base. Transition new clients into the company seamlessly and create consistent process across all clients. Develop standard methodologies and process strategies. Understand client business goals and anticipate future needs to deliver efficient solutions. Drive planning sessions to ensure client is able to fully utilize Yext to meet their performance and operational efficiency goals. Conduct quarterly business reviews and check in points with key clients. Phenomenal interpersonal skills and organized project management.
2+ years of experience in Digital/Technology Account Management
Ability to thrive in a fast pace environment and meet specific goals
Experienced in on-boarding clients; implementation and integration experience
Blend of consulting, search, technological and/or display experience
Leadership in developing world class client presentations/QBR leadership
Advanced Excel skills
time managment skills
Analytical skills (data driven)
Client service and relationship skills
Verbal communication
Detail Oriented
Driven and self-motivated
Prioritizing skills
written communication
flexibility
According to JobzMall, the average salary range for a Client Success Manager, Enterprise in 61 9th Ave, New York, NY 10011, USA is $60,000 to $87,000 per year. This range is based on the salaries reported by current and former employees. The exact salary range may vary depending on experience and qualifications.
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Yext is a New York City technology company operating in the area of on-line brand management. It offers brand updates using its cloud-based network of apps, search engines and other facilities. The company was founded in 2006 by Howard Lerman, Brian Distelburger, and Brent Metz.

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