Yext

Developer Support Engineer

Yext

61 9th Ave, New York, NY 10011, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Have advanced knowledge of our front-end web development technologies in order to troubleshoot and resolve complex technical issues that our customers experience with our products (Answers, Pages and Knowledge Tags). Be an expert on each of our APIs, including our Knowledge, Live, and Administrative integration capabilities and best practices in order to resolve API-related technical issues. Serve as a resource for external development teams, engineers, and product experts who are looking to get the most out of their integration with Yext. Support additional integration capabilities such as: implementing SSO, working with webhooks, submitting apps to the App Directory, and more. Iterate on newly formed Developer Support processes and be a part of an emerging team. Provide next-level technical support to Premier clients and partners, joining technical calls as needed.

Where is this job?
This job is located at 61 9th Ave, New York, NY 10011, USA
Job Qualifications
  • 2+ years experience in a technical support function or in a software engineer role

  • Previous experience of web development and debugging

  • Understanding of B2B, SaaS or client-facing, consumer products

  • Previous experience using Handlebars a plus

Required Skills
  • JSON

  • XML

  • HTML

  • CSS

  • DNS

  • TCP/IP

  • RESTful APIs

  • time managment skills

  • Javascripts

Soft Skills
  • Verbal communication

  • Detail Oriented

  • Driven and self-motivated

  • Prioritizing skills

  • written communication

  • flexibility

Compensation

According to JobzMall, the average salary range for a Developer Support Engineer in 61 9th Ave, New York, NY 10011, USA is $54,500 to $97,500 per year. This range is based on salaries from similar positions across the country.

Additional Information
Yext is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedSeptember 9th, 2021
Apply BeforeMay 22nd, 2025
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About Yext

Yext is a New York City technology company operating in the area of on-line brand management. It offers brand updates using its cloud-based network of apps, search engines and other facilities. The company was founded in 2006 by Howard Lerman, Brian Distelburger, and Brent Metz.

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