
Developer Support Engineer
Have advanced knowledge of our front-end web development technologies in order to troubleshoot and resolve complex technical issues that our customers experience with our products (Answers, Pages and Knowledge Tags). Be an expert on each of our APIs, including our Knowledge, Live, and Administrative integration capabilities and best practices in order to resolve API-related technical issues. Serve as a resource for external development teams, engineers, and product experts who are looking to get the most out of their integration with Yext. Support additional integration capabilities such as: implementing SSO, working with webhooks, submitting apps to the App Directory, and more. Iterate on newly formed Developer Support processes and be a part of an emerging team. Provide next-level technical support to Premier clients and partners, joining technical calls as needed.
2+ years experience in a technical support function or in a software engineer role
Previous experience of web development and debugging
Understanding of B2B, SaaS or client-facing, consumer products
Previous experience using Handlebars a plus
JSON
XML
HTML
CSS
DNS
TCP/IP
RESTful APIs
time managment skills
Javascripts
Verbal communication
Detail Oriented
Driven and self-motivated
Prioritizing skills
written communication
flexibility
According to JobzMall, the average salary range for a Developer Support Engineer in 61 9th Ave, New York, NY 10011, USA is $54,500 to $97,500 per year. This range is based on salaries from similar positions across the country.
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Yext is a New York City technology company operating in the area of on-line brand management. It offers brand updates using its cloud-based network of apps, search engines and other facilities. The company was founded in 2006 by Howard Lerman, Brian Distelburger, and Brent Metz.

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