Ecommerce Manager

We are looking for an experienced, motivated, and results-driven Ecommerce Manager to join our team at Zegna. This is an excellent opportunity to join a luxury fashion brand and to be responsible for driving digital performance and customer engagement.In this role, you will be responsible for driving the ecommerce business strategy in order to maximize sales, profit, and customer satisfaction. You will be the key interface between the ecommerce and marketing teams, developing and executing strategies to improve the online customer experience.We are looking for a candidate who is passionate about digital marketing and ecommerce, with a keen eye for detail and a commitment to customer satisfaction. The successful candidate should have a minimum of 5 years of experience in ecommerce and digital marketing, preferably in a luxury fashion brand. Experience in website design, web analytics, and search engine optimization is essential. Above all, we are looking for someone with a creative and innovative approach to problem-solving and a passion for delivering exceptional customer experiences.

Responsibilities:

1. Develop and execute ecommerce strategies to maximize sales, profit, and customer satisfaction.
2. Monitor key performance indicators (KPIs) and analyze data to identify opportunities for improvement.
3. Collaborate with the marketing team to create and implement campaigns that will drive customer engagement.
4. Lead website design, web analytics, and search engine optimization initiatives.
5. Ensure customer satisfaction by providing timely responses to customer inquiries and feedback.
6. Monitor trends in the ecommerce and digital marketing space and identify new opportunities.
7. Manage budgets and resources to ensure efficient use of time and resources.
8. Stay up-to-date with the latest technologies and developments in the ecommerce and digital marketing space.
9. Develop and maintain strong relationships with external stakeholders and vendors.

According to JobzMall, the average salary range for a Ecommerce Manager in New York, NY, USA is between $80,000 and $130,000 per year. This range may vary depending on the qualifications and experience of the candidate, as well as the size and scope of the company.

Zegna is an Italian luxury fashion house. It was founded in 1910 by Ermenegildo Zegna in Trivero, Biella of the Piedmont region of Northern Italy. As of 2021, the Group is a public company. It is listed on the New York Stock Exchange.