3M

Analyst Customer Issue Resolution

3M

Remote
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At 3M, we are looking for an Analyst Customer Issue Resolution who is eager to join our innovative and dedicated team. In this role, you will have the opportunity to resolve customer issues in a timely and effective manner. You will be the main point of contact for customers and will work closely with other team members to ensure customer satisfaction.The ideal candidate will possess the following qualifications: a Bachelor's degree in relevant field, at least two years of experience in customer service, and excellent problem-solving and communication skills. We are looking for someone who has a strong customer service record, is a team player, and is highly organized. If you have the right qualifications and are passionate about providing exceptional customer service, we would love to hear from you.

Where is this job?
This job opening is listed as 100% remote
Job Qualifications
  • Excellent Communication Skills

  • Ability To Work In A Fast-Paced Environment

  • Analytical Thinking

  • Problem Solving

  • Strong Customer Service Background

  • Familiarity With M Products And Services

  • Technical Aptitude

  • Experience With Data Entry And Analysis

Required Skills
  • Documentation

  • Quality Assurance

  • Process Improvement

  • Data Analysis

  • Communication

  • Time Management

  • Technical Support

  • Negotiation

  • Leadership

  • Conflict Resolution

  • customer service

  • Analysis

  • Problem-Solving

  • Organizational

  • Interpersonal

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • Organization

  • self-motivation

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Analyst Customer Issue Resolution is $47,000 to $58,000. This range may vary depending on experience, location, company, and other factors.

Additional Information
3M is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMarch 1st, 2023
Apply BeforeMay 22nd, 2025
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About 3M

The 3M Company is an American multinational conglomerate corporation operating in the fields of industry, worker safety, US health care, and consumer goods.

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