Acorns

Acorns Customer Support

Acorns

Building 1, 5300 California Ave, Irvine, CA 92617, USA
Full-TimeDepends on ExperienceEntry LevelBachelors
Job Description

Acorns is seeking Customer Support to build and maintain customers’ trust in Acorns as a revolutionary investing service. Go through two-week training course that covers the policies, procedures and internal tools Learn how to provide exceptional customer service as the point of user contact for all inquiries, concerns, and product requests via phone and email. Improving efficiency by understanding all workflows, policies and procedures Participate in weekly team meetings to gain insight on company updates and provide feedback on ways to improve the customer experience. Enroll in training to receive your licenses for Series 7 & 66.

Where is this job?
This job is located at Building 1, 5300 California Ave, Irvine, CA 92617, USA
Job Qualifications
  • 0-2 years od Account Management/Customer Service experience

  • Available to work flexible hours including nights and weekends

Required Skills
  • Customer Relationship Management

  • Time Management

  • Bilingual Spanish/English

Soft Skills
  • Adaptable

  • Communication

  • Problem Solving

  • Detail Oriented

  • Prioritizing skills

Compensation

According to JobzMall, the average salary range for a Acorns Customer Support in Building 1, 5300 California Ave, Irvine, CA 92617, USA is between $32,000 and $50,000 per year. The exact salary will depend on the candidate's qualifications, experience, and the particular job duties associated with the position.

Additional Information
Acorns is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 15th, 2020
Apply BeforeMay 22nd, 2025
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About Acorns

Acorns is an American financial technology and financial services company based in Irvine, California that specializes in micro-investing and robo-investing.

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