Inbound Customer Service Representative

Adecco’s Specialty Recruitment team is seeking motivated Customer Service Representatives for their premier client in Ewing, NJ whose passion is bringing innovative educational solutions to people worldwide. Respond to a high volume of Tier 1 customer inquiries via phone, using scripted responses. Provide empathy, guidance and first call resolution to customer inquiries. Handle candidate interaction via telephone, chat, or email contact for a variety of service transactions or inquiries in a polite and professional manner. Utilize Customer Relationship Management (OSC). Quickly and creatively solve problems to ensure consistent, quality service to the candidate. Demonstrate high quality customer service interactions via phones, chat and e-mail.

Adecco Staffing, USA is the second largest provider of recruitment and staffing services in the United States, offering human resource services such as temporary staffing, permanent placement, outsourcing, career transition or outplacement.