Welcome to the world of Adidas, a global leader in athletic wear and footwear. We are seeking a dynamic and driven individual to join our team as a Retail Team Lead. As the face of our brand, you will play a crucial role in leading and motivating our retail team to deliver exceptional customer service and drive sales. If you have a passion for sports and fashion, strong leadership skills, and a proven track record in retail management, we want you to be a part of our team. Join us and be a leader in creating the ultimate Adidas experience for our customers.
- Lead and motivate the retail team to consistently provide exceptional customer service to enhance the overall Adidas brand experience.
- Set and communicate clear sales goals and targets for the team to drive sales and meet revenue objectives.
- Train and onboard new team members, ensuring they have a thorough understanding of Adidas products, brand values, and customer service standards.
- Foster a positive and inclusive team culture, promoting teamwork and collaboration among team members.
- Monitor and evaluate individual and team performance, providing regular feedback, coaching, and recognition to drive continuous improvement.
- Create and implement strategies to increase customer engagement and satisfaction, and to attract new customers.
- Ensure the store is visually appealing and merchandised according to Adidas standards.
- Maintain and manage inventory levels, ensuring products are always in stock and replenished in a timely manner.
- Handle customer concerns and complaints in a professional and timely manner, finding appropriate solutions to ensure customer satisfaction.
- Stay up-to-date with industry trends and competitive landscape, providing insights and recommendations to improve sales and customer experience.
- Collaborate with other departments, such as marketing and operations, to execute new product launches and promotions.
- Adhere to and enforce all company policies and procedures, including those related to safety and security.
- Participate in regular meetings and trainings to stay informed about new products, sales strategies, and company updates.
- Lead by example, demonstrating a strong work ethic, positive attitude, and passion for the Adidas brand.
- Continuously strive to improve and innovate processes to increase efficiency and effectiveness within the retail team.
Leadership Skills: A Retail Team Lead At Adidas Should Have Strong Leadership Skills To Effectively Manage And Guide A Team Of Retail Associates. This Includes The Ability To Delegate Tasks, Provide Feedback, And Motivate Team Members.
Retail Experience: It Is Important For A Retail Team Lead At Adidas To Have Prior Experience Working In A Retail Environment. This Can Include Experience In Sales, Customer Service, And Merchandising. Familiarity With Adidas Products And Brand Is Also A Plus.
Communication Skills: Effective Communication Is Crucial For A Retail Team Lead At Adidas. This Includes Both Verbal And Written Communication, As Well As The Ability To Listen And Provide Clear Instructions To Team Members.
Organizational Skills: A Retail Team Lead At Adidas Should Have Strong Organizational Skills To Ensure The Smooth Operation Of The Retail Store. This Includes Managing Inventory, Scheduling Shifts, And Coordinating Tasks For Team Members.
Customer Service Orientation: Adidas Prides Itself On Providing Excellent Customer Service, And A Retail Team Lead Should Embody This Value. They Should Be Able To Handle Customer Complaints And Resolve Issues In A Professional And Efficient Manner.
Inventory Management
Training
Communication
Sales
Time Management
Coaching
Team Management
Product knowledge
Leadership
customer service
Visual merchandising
Problem-Solving
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Retail Team Lead in San Francisco, CA, USA is $38,000 - $60,000 per year. However, salaries may vary depending on the specific company, location, and level of experience. Some factors that may affect the salary for a Retail Team Lead in San Francisco, CA include the size and type of the retail store, the overall profitability of the store, and the individual's level of responsibility and performance. Additionally, the cost of living in San Francisco is higher than the national average, which may also impact the salary range for this position.
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Adidas AG is a multinational corporation, founded and headquartered in Herzogenaurach, Germany, that designs and manufactures shoes, clothing and accessories. It is the largest sportswear manufacturer in Europe, and the second largest in the world, after Nike.

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