
Customer Support Associate
At Afterpay, we are looking for an experienced and driven Customer Support Associate to join our team. Our ideal candidate is an excellent communicator, with a customer-focused attitude and a real passion for helping others. The successful candidate will have a proven track record of delivering excellent customer service and building positive relationships with customers.The Customer Support Associate will be responsible for providing top-notch customer service, resolving customer complaints and inquiries, and helping to ensure that our customers have a positive and enjoyable experience with Afterpay.To be successful in this role, you must have a strong customer service background, excellent communication skills, and the ability to work in a fast-paced environment. You must also be comfortable using technology and have the ability to stay organized and manage multiple tasks simultaneously. Additionally, you should possess the ability to think quickly and respond to customer inquiries in a professional and timely manner.
Excellent Organizational Skills
Strong Communication Skills
Knowledge Of Afterpay Products
Customer Service Experience
Troubleshooting And Problem Solving Abilities
Ability To Multi-Task
Proficient With Computer Software
Experience With Customer Relationship Management Tools
Documentation
Communication
Negotiation
Listening
Technical
Empathy
Analytical
Patience
Problem-Solving
Adaptability
Multi-tasking
Organizational
Interpersonal
Time-Management
Conflict-Resolution
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
Critical thinking
Organizational skills
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Customer Support Associate in New York, NY, USA is $31,400 to $48,700 per year. This range is based on the job postings that have been listed on JobzMall in the past 12 months.
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Afterpay Limited is an Australian financial technology company best known for its buy now, pay later service. It operates in Australia, the United Kingdom, Canada, the United States, and New Zealand.

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