Frequently Asked Questions about Amtrak Careers
Looking for more information about Amtrak, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.
- What types of jobs does Amtrak offer?
Amtrak offers a variety of jobs, including engineering, maintenance, operations, administrative, customer service, IT, finance, human resources, safety, security, marketing, and sales.
- How do I apply for a job with Amtrak?
To apply for a job with Amtrak, visit the Amtrak Careers website at www.amtrak.com/careers and search for available job openings. You can also sign up to receive job alerts when new positions become available.
- Does Amtrak offer internships?
Yes, Amtrak offers internships in a variety of areas, including engineering, marketing, finance, and operations.
- What is the minimum age requirement to work for Amtrak?
The minimum age requirement to work for Amtrak is 18 years old.
- Where can I find available job postings at Amtrak?
You can find available job postings at Amtrak by visiting the Amtrak Careers website at https://www.amtrak.com/careers. You can also search for jobs on job search sites.
- What qualifications do I need to work for Amtrak?
To work for Amtrak, you need a minimum of a high school diploma or GED. Depending on the position, you may also need specialized qualifications such as a college degree, a professional license, or experience in a related field. Amtrak also requires a background check and drug test for all potential employees.
- What kind of benefits does Amtrak offer its employees?
Amtrak offers a variety of benefits to its employees, including health care coverage, retirement savings plans, life insurance, vacation and sick time, employee discounts, tuition reimbursement and more. Additionally, Amtrak employees have access to wellness programs, financial counseling, and career development opportunities.
- Does Amtrak offer flexible schedules?
No, Amtrak does not offer flexible schedules. All Amtrak timetables are fixed and cannot be changed.
- Does Amtrak offer tuition reimbursement?
No, Amtrak does not offer tuition reimbursement.
- What type of training do Amtrak employees receive?
Amtrak employees receive a variety of training, including safety, customer service, and job-specific skills. This training typically occurs during new-hire onboarding and is reinforced throughout their employment. Amtrak also offers online training for employees and managers. This training covers topics such as sexual harassment, disability awareness, customer service, and emergency response.
- Does Amtrak offer relocation assistance?
No, Amtrak does not offer relocation assistance.
- Are there any special programs for veterans working for Amtrak?
Yes, Amtrak offers special programs and benefits for veterans, including a Veterans Employee Resource Group, a veterans hiring initiative, and tuition reimbursement. Amtrak also offers veterans discounts on certain tickets.
- What is the hiring timeline for Amtrak?
The hiring timeline for Amtrak varies depending on the position and the volume of applicants. Generally, the process can take anywhere from a few weeks to several months. The timeline includes such steps as submitting an application, completing an assessment, participating in an interview, and undergoing a background check.
- What types of jobs are available at Amtrak?
Amtrak offers a wide range of jobs, including customer service, ticketing and reservations, locomotive engineers and conductors, station operations, maintenance and repair, safety and security, human resources, accounting, marketing and sales, IT and systems engineering, and corporate services.
- Does Amtrak offer paid vacation and sick leave?
Yes, Amtrak does offer paid vacation and sick leave to eligible employees. Amtrak offers both Vacation and Personal Leave and Sick Leave to eligible employees. Vacation and Personal Leave is based on the employee’s length of service and Sick Leave is based on the employee’s position and the collective bargaining agreement.
- What types of rewards and recognition does Amtrak provide?
Amtrak offers a variety of rewards and recognition for employees, including but not limited to: performance bonuses, spot awards, service awards, safety awards, achievement awards, and special recognition. Amtrak also offers a variety of discounts on its services and products, as well as discounts at partner businesses. Additionally, Amtrak offers educational and career development opportunities, such as tuition reimbursement and professional development programs.
- Does Amtrak offer health insurance?
Yes, Amtrak offers health insurance benefits. Employees may choose from medical, dental, vision, and prescription drug coverage. They also offer life insurance and accident insurance.
- Does Amtrak provide a (k) retirement plan?
Yes, Amtrak does provide a 401(k) retirement plan for its employees.
- How does Amtrak support its employees' professional development?
Amtrak offers a wide range of professional development opportunities for its employees. These include tuition assistance, training programs, mentorship opportunities, and professional certifications. Amtrak also offers access to leadership development, career counseling, and various other programs to help employees grow and advance in their careers. Employees can take advantage of these opportunities through Amtrak's internal learning platform and resources.
- What is the dress code for working at Amtrak?
The dress code for working at Amtrak varies depending on the job. However, all employees are expected to maintain a neat and professional appearance. Generally, dress code includes collared shirts, slacks, skirts or dresses, and closed-toe shoes.