Arise Virtual Solutions

Frequently Asked Questions about Arise Virtual Solutions Careers

Looking for more information about Arise Virtual Solutions, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What is Arise Virtual Solutions?

Arise Virtual Solutions is an international business process outsourcing (BPO) company that provides virtual customer service, technical support, sales and other services to businesses from their home-based agents. Agents have the flexibility to choose their own hours and work from home. The company specializes in providing customer service, sales and technical support to some of the world's most recognizable brands.

How do I apply for a position with Arise Virtual Solutions?

To apply for a position with Arise Virtual Solutions, you can visit their website at www.arise.com. From there, you can select the “Work With Us” tab and choose the “Apply Now” option. You will then be prompted to create an account and complete an online application. You may also be asked to complete an assessment and submit a resume. Once your application is complete, you will be notified if you are selected for an interview.

Is there a fee to register with Arise Virtual Solutions?

No, there is currently no fee to register with Arise Virtual Solutions.

What types of opportunities are available through Arise Virtual Solutions?

Arise Virtual Solutions offers a variety of opportunities for individuals to work from home, including customer service and technical support roles, sales and marketing positions, and chat and call center jobs. Additionally, Arise provides members with the opportunity to become an independent contractor and start their own business, providing services to Arise clients.

What qualifications do I need to work with Arise Virtual Solutions?

Arise Virtual Solutions requires its independent contractors to have a minimum of a high school diploma or GED, as well as a reliable computer and internet connection, a dedicated phone line, and customer service experience. Depending on the service you provide, you may need additional qualifications or certifications.

How do I get paid for working with Arise Virtual Solutions?

You will be paid in the form of direct deposit or a prepaid debit card. The amount and frequency of your payments will depend on the client you are working with and the type of services you are providing.

What types of support are available to Arise Virtual Solutions' employees?

The Arise Platform provides many types of support to its employees. This includes technical and customer service support, as well as access to live webinars, online tools, and other resources to help employees succeed. Additionally, Arise offers employees a variety of health and wellness benefits, including paid vacation and sick leave, paid holidays, and discounts for health and wellness services. Finally, Arise offers its employees access to a dedicated team of virtual coaches, who provide personal support and guidance.

How do I access Arise Virtual Solutions' training courses?

You can access Arise Virtual Solutions' training courses by registering for an account on the Arise Platform, which can be found at platform.arise.com. Once you have registered and logged in, you can find the training courses under the "Training" tab.

Is there a minimum number of hours I need to work with Arise Virtual Solutions?

Yes, you must have a minimum of 10 hours per week available to work with Arise Virtual Solutions.

What type of equipment do I need to work with Arise Virtual Solutions?

To work with Arise Virtual Solutions, you will need a computer with an internet connection, a landline phone, and a headset. You may also need additional software, depending on the specific services you are providing.

What is the difference between working as a contractor and an employee with Arise Virtual Solutions?

As a contractor with Arise Virtual Solutions, you are an independent contractor, meaning that you are responsible for the services you provide and setting your own schedule and pricing. As an employee, you would be directly employed by Arise, meaning that you would have a set schedule, specific job responsibilities, and an hourly wage.

What type of computer do I need for Arise Virtual Solutions?

Arise Virtual Solutions is compatible with any Windows or Mac computer with a reliable Internet connection. The computer should have at least 4GB of RAM, a minimum dual-core processor, an updated web browser, and a reliable anti-virus program.

Are there any age requirements for working with Arise Virtual Solutions?

Yes, Arise Virtual Solutions requires that all contractors be at least 18 years of age.

Is there a probation period for working with Arise Virtual Solutions?

Yes, Arise Virtual Solutions has a probation period of 90 days. During this time, Arise will evaluate the performance, quality of work, and compliance with all applicable policies and standards. At the end of the probation period, Arise will determine whether to continue the contractor’s working relationship or end it.

Is there a cost to participate in the Arise Virtual Solutions program?

Yes, there is a cost to participate in the Arise Virtual Solutions program. The cost varies depending on the type of package you choose and the services you select.

How long is the application process for Arise Virtual Solutions?

The application process can take anywhere from 5-10 business days to complete. The length of the process will depend on the number of applicants and the number of available positions.

How often are shifts available through Arise Virtual Solutions?

Arise Virtual Solutions offers shifts around the clock, seven days a week, so there is always a shift available.

How do I know when my application has been approved for Arise Virtual Solutions?

Once you have submitted your application, you will receive an email notification when your application has been approved. This email will include instructions on how to access the Arise Platform and begin the onboarding process.

What type of customer service opportunities are available through Arise Virtual Solutions?

Arise Virtual Solutions provides a variety of customer service opportunities for entrepreneurs to work from home. These opportunities include providing customer service for companies like Amazon, Apple, Disney, and more. They also offer additional opportunities to provide technical support and sales support services.

Does Arise Virtual Solutions offer any benefits?

Yes, Arise Virtual Solutions offers a number of benefits for its independent contractors, including: • Flexible scheduling • No start-up costs • Dedicated support from the Arise team • Opportunity to work from home • Opportunity to work with a variety of clients • Competitive pay • Freedom to set your own hours