Live ATM Customer Experience Specialist

Arvest Bank is looking for a dynamic and innovative Live ATM Customer Experience Specialist to join our team! We need an individual who is committed to providing the best customer service to our clients and creating a welcoming environment for everyone.The ideal candidate for this position will have excellent communication and organization skills, the ability to think on their feet and a passion for customer service. They should also be knowledgeable about Arvest Bank and the services that we offer. Furthermore, we are looking for someone who is a self-starter, able to take initiative and be able to work independently and as part of a team.We welcome all applicants that meet our qualifications and look forward to hearing from you!

Responsibilities:

1. Greet customers and provide them with courteous and professional customer service.
2. Educate customers on Arvest Bank products and services.
3. Resolve customer inquiries and complaints in a timely and efficient manner.
4. Ensure all customer transactions are accurate and completed in accordance with established policies and procedures.
5. Identify opportunities to promote additional products and services.
6. Maintain a thorough knowledge of Arvest Bank’s policies and procedures.
7. Develop and implement strategies to improve customer experience.
8. Monitor customer feedback and provide recommendations for improvement.
9. Analyze customer data to identify trends and opportunities for improvement.
10. Prepare reports and presentations to management.

According to JobzMall, the average salary range for a Live ATM Customer Experience Specialist in Lowell, AR, USA is around $30,000 - $50,000 per year. This range can vary depending on the experience of the individual, the company they work for, and the location of the job.

Arvest Bank is a bank headquartered in Bentonville, Arkansas, with branches in Arkansas, Kansas, Oklahoma, and Missouri. It is the oldest bank in Arkansas and is on the list of largest banks in the United States. It is almost entirely owned by the Walton family.