Analyst, Technical Support

This role will provide technical support to the ASICS team and retail stores, document interactions, and recommend improvements. Additionally, this role will be responsible for evaluating operational efficiency of different IT systems. Work on supporting DNS Server, Mail Server, monitor the wireless servers that house retail devices along with monitoring and maintaining a list of other servers for retail and office locations. Run regular virus scans, malware scans and patches on the PCs. Create, manage, and delete user profiles on the network. Network Administration activities related to access to network folders for specific users and Password Resets. Run L2 support for retail team and end user requests. Provide troubleshooting and on-going training to local and remote employees. Drive L2 and lead technical support for systems, workstations, peripherals, and related technologies. Provide telecommunications support of phone system and peripheral equipment.

According to JobzMall, the average salary range for a Analyst, Technical Support in 1 Winthrop Square, Boston, MA 02110, USA is between $55,000 and $75,000. The salary range may vary depending on the experience and skills of the individual.

Asics is a Japanese multinational corporation which produces footwear and sports equipment designed for a wide range of sports, generally in the upper price range. The name is an acronym for the Latin phrase anima sana in corpore sano, which translates as "Healthy soul in a healthy body".