AT&T

ITSM Consultant

AT&T

Kansas City, MO, USA
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

AT&T is looking for an experienced and motivated ITSM Consultant to join our team. As a key member of our team, you will be responsible for providing expert advice on IT service management processes and best practices to ensure the successful delivery of IT services. The ideal candidate should have strong technical skills and knowledge of IT service management tools, processes and procedures.You must possess strong communication, problem-solving, and analytical skills, as well as a passion for continuous improvement. You must also be able to work both independently and as part of a team in a fast-paced and highly dynamic environment.If you are an experienced ITSM professional with a proven track record of success in delivering quality and reliable IT services, we want to hear from you.

Where is this job?
This job is located at Kansas City, MO, USA
Job Qualifications
  • Experience With Project Management

  • Excellent Communication And Interpersonal Skills

  • Strong Customer Service Skills

  • Ability To Work Independently And Manage Multiple Tasks

  • Bachelor's Degree In Information Technology Or Related Field

  • Itil Certification

  • Knowledge Of Itsm And Itil Best Practices

  • Good Problem-Solving And Analytical Skills

Required Skills
  • Consulting

  • Project Management

  • Training

  • Troubleshooting

  • Communication

  • Problem Solving

  • Design

  • ServiceNow

  • customer service

  • ITSM

  • Reporting

  • Automation

  • Analysis

  • Governance

  • Processes

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Teamwork

  • collaboration

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a ITSM Consultant in Kansas City, MO, USA is $90,000 to $125,000 per year. This range may vary depending on the experience of the candidate, the size of the company, and the industry in which the candidate is employed.

Additional Information
AT&T is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 13th, 2023
Apply BeforeMay 22nd, 2025
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About AT&T

AT&T Inc. is an American multinational conglomerate holding company headquartered at Whitacre Tower in Downtown Dallas, Texas. AT&T Communications, LLC is a subsidiary of AT&T that focuses on wireline, wireless, digital television, satellite television, fixed line telephone, mobile phone, broadband, home security, IPTV, OTT services, network security, and pay television offerings, as well as business applications.

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