Frequently Asked Questions about ATI Restoration Careers

ATI Restoration provides a comprehensive benefits package to its employees that includes health, dental, vision, and life insurance, 401(k) plan, flexible spending accounts, paid vacation, and paid holidays. Additionally, ATI Restoration offers a variety of employee assistance programs, such as an employee helpline and an employee recognition program.

ATI Restoration employees are expected to provide the highest level of customer service. This includes providing timely and accurate responses to customer inquiries, resolving customer issues in a timely and professional manner, responding to customer feedback, and providing a friendly and helpful attitude throughout the customer service experience.

Yes, ATI Restoration offers remote work opportunities. They also offer flexible hours and the ability to work from home.

ATI Restoration takes customer complaints very seriously and has a dedicated team of customer service representatives available to address any customer concerns. They work hard to resolve any issue quickly and professionally. Customers can contact ATI Restoration directly via phone, email, or online chat to discuss any complaints. The customer service team will investigate the complaint, determine the best resolution, and work with the customer to ensure they are satisfied with the outcome.

The best way to contact ATI Restoration for questions is by calling their customer service line at 1-800-392-7895. You can also reach out to them via their online contact form or email at [email protected].

Yes, ATI Restoration has a network of partner companies that help with various aspects of their services. These partners include public adjusters, engineers, architects, attorneys, and other service providers.

ATI Restoration offers the following certifications: Fire & Smoke Damage Restoration, Water Damage Restoration, Mold Remediation, Structural Drying, Carpet Cleaning, and Upholstery Cleaning.

No, ATI does not provide relocation assistance.

Yes, ATI Restoration often offers discounts and promotions for customers. These offers can include discounts on cleaning services, discounts on repairs, and more. To learn more, customers are encouraged to contact their local ATI Restoration office directly.

ATI Restoration stays up-to-date with industry standards by attending seminars, conferences, trainings, and webinars held by industry associations and manufacturers. They also partner with organizations and universities to provide the most up-to-date information and trends in the restoration industry. ATI also has a research team that reviews industry standards and procedures on a regular basis to ensure that their services meet the highest standards.

Yes, ATI Restoration offers a customer loyalty program that rewards customers who consistently use their services with discounts, special offers, and exclusive access to discounts on future services.

Yes, ATI Restoration offers discounts for veterans. The company offers a 10% discount on all services for those who have served or are currently serving in the military.

No, ATI Restoration does not offer any tuition assistance or student discounts.

Yes, ATI Restoration offers special discounts and services to veterans and their families. ATI Restoration's veteran programs include discounts on home restoration services and free estimates for veterans in need. Additionally, ATI Restoration offers exclusive financing options for veterans and their families.

Yes, ATI Restoration offers internships in various areas, such as project management, construction, and business operations. To apply, please visit our careers page at https://www.atirestoration.com/careers/.

ATI Restoration typically operates Monday through Friday, 8:00am to 5:00pm. On occasion, some jobs may require after-hours work, which would be by prior arrangement only.

Yes, ATI Restoration offers flexible scheduling and 24/7 emergency services for water, fire and mold damage restoration.

ATI Restoration has a comprehensive safety program in place that includes a written safety manual, personal protective equipment, safety training, and weekly safety meetings. Employees are required to wear personal protective equipment such as safety goggles, gloves, and hard hats, and must be trained in the proper use of tools and equipment, as well as in safety procedures. The company also provides regular refresher courses in safety and health topics. Additionally, contractors must provide proof of adequate insurance coverage and must adhere to ATI Restoration's safety and health policies.

ATI Restoration is a diverse company that employs a wide variety of people from many different backgrounds, religions, and ethnicities. The company actively promotes diversity and inclusion and has created a work environment that is supportive and empowering. As a result, ATI has a team of professionals from many different countries and cultures, making it one of the most diverse companies in the restoration industry.

ATI Restoration has offices in Chicago, Philadelphia, Atlanta, Dallas, Denver, and Los Angeles.