Atlassian

Customer Engagement Marketing Intern

Atlassian

San Francisco, CA, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Are you a highly motivated and enthusiastic individual looking to jumpstart your career in marketing? Look no further! At Atlassian, we are seeking a dynamic and driven Customer Engagement Marketing Intern to join our team. In this role, you will have the opportunity to work in a fast-paced and collaborative environment, gaining hands-on experience in customer engagement strategies and tactics. As an ideal candidate, you are a self-starter with excellent communication skills and a passion for creating meaningful connections with customers. Join us and be a part of a company that values innovation, creativity, and growth.

  1. Develop and implement customer engagement strategies to increase brand awareness and drive customer loyalty.
  2. Collaborate with cross-functional teams to execute marketing campaigns and initiatives.
  3. Conduct market research and analyze customer data to identify trends and insights.
  4. Create compelling and targeted messaging to effectively engage with customers.
  5. Assist in planning and organizing events and webinars to engage with customers.
  6. Monitor and track the success of customer engagement initiatives and provide recommendations for improvement.
  7. Communicate with customers through various channels, including email, social media, and direct mail.
  8. Stay updated on industry trends and best practices in customer engagement to bring fresh ideas to the team.
  9. Develop and maintain relationships with customers to enhance their overall experience with the brand.
  10. Support the marketing team in various tasks and projects as needed.
  11. Contribute to the development of marketing materials and content for customer engagement.
  12. Maintain a positive and collaborative attitude while working in a fast-paced environment.
  13. Take initiative and display a strong work ethic to ensure the success of projects.
  14. Demonstrate excellent communication skills, both written and verbal, to effectively engage with customers and team members.
  15. Embrace and promote the company's values of innovation, creativity, and growth.
Where is this job?
This job is located at San Francisco, CA, USA
Job Qualifications
  • Excellent Communication Skills: The Ability To Effectively Communicate With Customers And Team Members Is Crucial For This Role. The Ideal Candidate Should Have Strong Written And Verbal Communication Skills, As Well As Active Listening And Empathy.

  • Familiarity With Marketing Strategies: The Customer Engagement Marketing Intern Should Have A Basic Understanding Of Marketing Principles And Strategies. This Includes Knowledge Of Customer Segmentation, Targeting, And Positioning, As Well As Experience With Digital Marketing Channels.

  • Customer Service Orientation: The Candidate Should Possess A Strong Customer Service Mindset, With A Focus On Building And Maintaining Positive Customer Relationships. This Includes The Ability To Handle Customer Inquiries And Complaints In A Professional And Timely Manner.

  • Analytical And Problem-Solving Skills: As A Customer Engagement Marketing Intern, The Candidate Will Be Responsible For Analyzing Customer Data And Identifying Trends And Opportunities. Strong Analytical Skills And The Ability To Think Critically And Creatively Are Essential For This Role.

  • Team Player: The Candidate Should Be A Collaborative Team Player With A Positive Attitude And A Willingness To Learn And Contribute To The Team. They Should Also Be Able To Work Independently And Take Initiative On Projects When Needed.

Required Skills
  • Data Analysis

  • Market Research

  • Content Creation

  • Event Planning

  • customer service

  • Relationship Building

  • Analytics

  • Social media management

  • Brand management

  • Email Marketing

  • Copywriting

  • Campaign development

Soft Skills
  • Communication

  • Conflict Resolution

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Engagement Marketing Intern in San Francisco, CA, USA is between $15 and $22 per hour. The actual salary may vary depending on the specific company, job responsibilities, and level of experience. Some companies may also offer additional benefits and perks for their interns.

Additional Information
Atlassian is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedFebruary 1st, 2024
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About Atlassian

Atlassian Corporation Plc is an Australian enterprise software company that develops products for software developers, project managers, and content management.

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