Are you a compassionate and detail-oriented individual looking for a meaningful career? Look no further than Aviva's Life Claims Assessor position! As a Life Claims Assessor, you will play a crucial role in providing support and assistance to our valued customers during one of their most difficult times. Your keen eye for detail and strong analytical skills will be put to use as you review and assess life insurance claims. With Aviva, you will have the opportunity to make a positive impact on people's lives every day. Join our team and make a difference!
- Review and assess life insurance claims with accuracy and attention to detail.
- Provide compassionate and empathetic support to customers during the difficult process of making a life insurance claim.
- Utilize strong analytical skills to evaluate and determine the validity of life insurance claims.
- Ensure all claims are processed in a timely manner and according to company policies and procedures.
- Communicate effectively with both internal and external stakeholders, including customers, beneficiaries, and other departments within the company.
- Maintain a high level of confidentiality and sensitivity when handling sensitive information.
- Collaborate with other team members to resolve complex or disputed claims.
- Stay up-to-date on industry trends, regulations, and best practices related to life insurance claims.
- Provide exceptional customer service and strive to exceed customer expectations.
- Contribute to a positive and supportive work environment within the claims team and the larger organization.
- Act as an advocate for customers, ensuring their needs are met and their questions and concerns are addressed.
- Continuously seek opportunities for process improvement and suggest ways to enhance the claims assessment process.
- Adhere to all company and industry compliance standards.
- Participate in training and development opportunities to enhance skills and knowledge in claims assessment.
- Promote and embody the company's values and mission in all interactions with customers and colleagues.
Bachelor's Degree In A Related Field Such As Finance, Business, Or Healthcare.
Minimum Of 2-3 Years Of Experience In Life Insurance Claims Assessment, Preferably With A Reputable Insurance Company.
In-Depth Knowledge Of Insurance Policies, Regulations, And Industry Best Practices.
Excellent Analytical And Problem-Solving Skills With A Keen Attention To Detail.
Strong Communication Skills, Both Written And Verbal, To Effectively Interact With Clients, Colleagues, And Other Stakeholders.
Communication Skills
Data Analysis
Time Management
Attention to detail
Problem Solving
customer service
Analytical Thinking
Critical Thinking
Medical Terminology
Risk assessment
Insurance Knowledge
Communication
Conflict Resolution
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
Empathy
According to JobzMall, the average salary range for a Life Claims Assessor in Bristol, UK is £24,000 - £35,000 per year. However, this can vary depending on factors such as experience, qualifications, and the specific company hiring. Some companies may offer higher salaries or additional benefits such as bonuses or commission. It is important to research the specific company and their salary offerings before applying for a position.
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Aviva plc is a British multinational insurance company headquartered in London, United Kingdom. It has about 33 million customers across 16 countries. In the United Kingdom, Aviva is the largest general insurer and a leading life and pensions provider.

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