Frequently Asked Questions about Balboa Bay Resort Careers

Career opportunities at Balboa Bay Resort include positions in food and beverage, housekeeping, hospitality, front desk, engineering, spa, retail, sales and marketing, finance, human resources, and more.

Positions at Balboa Bay Resort require a variety of qualifications depending on the role. For most positions, applicants will need to possess excellent customer service and communication skills, a friendly and professional demeanor, the ability to work in a fast-paced environment, and a solid work ethic. Many positions may also require a valid driver’s license, as well as advanced training or certifications in certain areas, such as food and beverage preparation, health and safety, or hospitality management.

The hiring process at Balboa Bay Resort typically consists of four steps: submitting an application, a phone interview, an in-person interview, and a background check. After submitting an application, applicants may be contacted for a phone interview with a representative from Human Resources. If the phone interview is successful, applicants will be invited to come in for an in-person interview. During the in-person interview, applicants will have the opportunity to speak with a manager about the position they are applying for. After the in-person interview, applicants may be asked to undergo a background check before they are officially hired.

Yes, Balboa Bay Resort does offer entry-level positions. These positions include Front Desk Agent, Housekeeper, Bell Person, and Lifeguard.

The salary range for positions at Balboa Bay Resort varies depending on position and experience. For example, the average salary for a Front Desk Agent is $11 - $13 per hour, while the average salary for a Sales Manager is $50,000 - $60,000 per year.

Benefits of working at Balboa Bay Resort include medical and dental insurance, life insurance, vacation and sick time, 401(k) plan with employer match, discounts on food and beverage and hotel stays, discounts on spa services, employee recognition programs, and career advancement opportunities.

Yes, Balboa Bay Resort employees are required to adhere to a dress code. The dress code includes a clean, pressed uniform, a collared shirt or blouse, black pants and black shoes.

Yes, Balboa Bay Resort offers on-the-job training for all new hires. The resort provides training to help employees develop their skills and understand the expectations of their jobs. Additionally, the resort has an extensive library of online training materials available for employees to access at any time.

To apply for a job at Balboa Bay Resort, visit their website and click on the Careers tab. This will bring up a list of current job openings. Click on the job you are interested in and follow the instructions to submit your application.

Yes, Balboa Bay Resort offers a variety of internship opportunities in various departments, including Food & Beverage, Culinary, Sales & Marketing, Engineering, and Housekeeping. For more information, please visit the website at balboabayresort.com.

The typical work schedule at Balboa Bay Resort may vary depending on the position, but generally speaking the typical hours are 8:00am - 5:00pm Monday through Friday, with occasional weekend shifts as needed.

The work environment at Balboa Bay Resort is friendly, professional and team-oriented. Employees are encouraged to work together to create a positive and productive atmosphere. The resort provides a variety of employee perks, such as free meals, gym memberships, discounted spa treatments, on-site childcare and more. The resort also offers a variety of training and development opportunities for those looking to advance their careers.

Yes, Balboa Bay Resort offers a variety of professional development opportunities for employees. These can include seminars, classes, and workshops on topics such as customer service, hospitality, and leadership. Additionally, Balboa Bay Resort offers an Executive Education program which provides training in areas such as finance, management, and communication.

Yes, Balboa Bay Resort has a drug-testing policy in place. The policy states that employees are subject to drug testing at any time, and refusal to take a drug test will result in disciplinary action, up to and including termination of employment.

The employee onboarding process at Balboa Bay Resort begins with the completion of an online application. After the application is approved, the new hire will receive a packet of information that includes employment paperwork, company policy statements, and a job description. The new hire will then be contacted by the Human Resources department to arrange an orientation meeting. During the orientation meeting, the new hire will receive a tour of the resort, be introduced to the different departments, and receive an explanation of the company’s policies and procedures. After the orientation meeting, the new hire will be assigned to a department and given the necessary training to perform their job duties. The department manager will also provide further training and guidance as needed. The new hire will become a full-time employee after completing their initial probationary period.

Yes, Balboa Bay Resort offers a variety of part-time positions, including front desk, housekeeping, culinary and banquet staff, food and beverage staff, and spa staff.

Performance reviews at Balboa Bay Resort are conducted annually.

The average length of employment at Balboa Bay Resort is 2 years.

Yes, Balboa Bay Resort offers a variety of travel benefits to its employees, including discounted hotel stays, discounts on airfare, and discounts on car rentals.

Yes, Balboa Bay Resort offers discounted rates to employees of select companies and organizations. Discounts may vary, so please contact the resort directly for more information.