Medical Call Center Representative Scheduler

Baptist Health (Kentucky) is looking for an enthusiastic Medical Call Center Representative Scheduler to join our team! This position is an important part of our organization, as the successful candidate will be responsible for efficiently scheduling medical appointments, providing excellent customer service, and resolving patient inquiries.We are seeking an individual with strong communication, organizational, and problem-solving skills who is committed to delivering the highest quality patient care. The ideal candidate will have experience in a call center environment and a thorough understanding of medical terminology. A high school diploma is required for this position.If you have a passion for providing top-notch customer service and take pride in your ability to juggle multiple tasks, we want to hear from you! We look forward to receiving your application and discussing this exciting opportunity.

Responsibilities:

1. Schedule medical appointments for patients in a timely and efficient manner.
2. Provide excellent customer service to patients by responding to inquiries in a professional and courteous manner.
3. Resolve patient inquiries and complaints in a timely and effective manner.
4. Maintain thorough knowledge of medical terminology.
5. Utilize excellent communication, organizational, and problem-solving skills.
6. Greet patients in a friendly and professional manner.
7. Ensure accuracy of all patient information.
8. Track and monitor patient satisfaction with services.

According to JobzMall, the average salary range for a Medical Call Center Representative Scheduler in Lexington, KY, USA is between $34,000 and $47,000 per year. This salary range will vary depending on a number of factors, such as experience, qualifications, and the specific duties of the job.

There's much more to Baptist Health than our network of hospitals and professionals. It's not just what we are; it's what we're about. From the beginning, our mission has been to provide medical services and enhance the health of the people and communities we serve. Our vision is to be the healthcare leader . And everyday, in everything we do, we live out our Christ-centered mission to others and work to achieve our vision, guided by these values: integrity, excellence, stewardship, collaboration and respect.As a not-for-profit health care provider, we've made a commitment to the communities we serve to provide care and services that go far beyond what is expected of a hospital, including charity care, education, community involvement and partnerships and a wide variety of special programs and services.It's healthcare on a deeply personal level, where medical technology, facilities and knowledge.