Patient Access Coordinator - Behavioral Health

At Baptist Health, we believe that every member of our team plays a crucial role in providing exceptional care to our patients. As a Patient Access Coordinator for our Behavioral Health department, you will have the opportunity to make a positive impact on the lives of individuals who are seeking support and treatment for mental health concerns. We are seeking a highly organized and compassionate individual to join our team and help us ensure that our patients receive timely and appropriate care. If you are passionate about helping others and have the required qualifications, we invite you to apply for this rewarding position.

1. Coordinate patient access to behavioral health services: The primary responsibility of the Patient Access Coordinator will be to ensure that patients seeking behavioral health services are able to access them in a timely and appropriate manner.
2. Maintain patient records and documentation: The Coordinator will be responsible for accurately documenting patient information and maintaining patient records in accordance with organizational guidelines.
3. Schedule appointments and manage patient flow: The Coordinator will be responsible for scheduling appointments for patients and managing patient flow in the behavioral health department.
4. Respond to patient inquiries and concerns: The Coordinator will serve as a point of contact for patients, addressing any questions or concerns they may have and providing them with necessary information.
5. Collaborate with healthcare professionals: The Coordinator will work closely with healthcare professionals in the behavioral health department to ensure seamless patient care and efficient service delivery.
6. Verify insurance coverage and assist with financial arrangements: The Coordinator will be responsible for verifying patients' insurance coverage and assisting them with financial arrangements for their treatment.
7. Maintain confidentiality and adhere to privacy regulations: The Coordinator will be responsible for maintaining patient confidentiality and adhering to all privacy regulations in accordance with HIPAA guidelines.
8. Provide excellent customer service: The Coordinator will be expected to provide exceptional customer service to patients, ensuring a positive experience throughout their interactions with the behavioral health department.
9. Stay updated on industry regulations and best practices: The Coordinator will be expected to stay updated on industry regulations and best practices related to patient access and behavioral health services.
10. Contribute to team meetings and initiatives: The Coordinator will participate in team meetings and may be responsible for contributing to departmental initiatives to improve patient care and service delivery.

According to JobzMall, the average salary range for a Patient Access Coordinator - Behavioral Health in Elizabethtown, KY, USA is $30,000 - $50,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities. It is best to research the specific company and job posting for a more accurate salary estimate.

There's much more to Baptist Health than our network of hospitals and professionals. It's not just what we are; it's what we're about. From the beginning, our mission has been to provide medical services and enhance the health of the people and communities we serve. Our vision is to be the healthcare leader . And everyday, in everything we do, we live out our Christ-centered mission to others and work to achieve our vision, guided by these values: integrity, excellence, stewardship, collaboration and respect.As a not-for-profit health care provider, we've made a commitment to the communities we serve to provide care and services that go far beyond what is expected of a hospital, including charity care, education, community involvement and partnerships and a wide variety of special programs and services.It's healthcare on a deeply personal level, where medical technology, facilities and knowledge.