Better Business Bureau

Frequently Asked Questions about Better Business Bureau Careers

Looking for more information about Better Business Bureau, its products and services, and its work culture? Our comprehensive FAQs section has you covered. Explore a wide range of topics, including job opportunities, career development, employee benefits, and more, and get the answers you need to make informed decisions about your career.

What is the Better Business Bureau?

The Better Business Bureau (BBB) is a non-profit organization that aims to promote trust in the marketplace by encouraging ethical business practices and providing resources to consumers to help them make informed decisions. The BBB offers dispute resolution services, tracks and reports on marketplace trends, provides consumer education, and evaluates the business practices of companies.

How do I apply for a job with the BBB?

You can apply for a job with the Better Business Bureau (BBB) by visiting the website of your local BBB chapter. You can also find job postings for the BBB on job search websites.

What qualifications are needed to work for the BBB?

The qualifications needed to work for the Better Business Bureau (BBB) vary depending on the specific position. Generally, the BBB looks for individuals who have a strong customer service background, as well as any specialized experience that relates to the position. For most positions, the BBB also requires a college degree or equivalent work experience.

What kind of jobs does the BBB have available?

The BBB typically does not hire employees directly, but it does contract with independent companies to assist with marketing, customer service, and other business operations.

What is the salary range for BBB positions?

The salary range for BBB positions will vary depending on the position and the organization. Generally, salaries for BBB positions can range from $45,000 to $100,000 per year.

What is the BBB's mission statement?

The Better Business Bureau's mission is to be the leader in advancing marketplace trust. We do this by: 1. Setting standards for marketplace trust 2. Encouraging and supporting best practices by engaging with and educating consumers and businesses 3. Celebrating marketplace role models and denouncing substandard marketplace behavior 4. Creating a community of trustworthy businesses and charities 5. Challenging and upholding industry best practices and promoting accountability in advertising, selling, and customer service.

What is the BBB's history?

The Better Business Bureau (BBB) was founded in 1912 by several business leaders in Minneapolis, Minnesota, as a non-profit organization dedicated to advancing trust in the marketplace. The BBB's mission is to be the leader in advancing marketplace trust. They do this by setting standards for ethical business behavior, encouraging and supporting best practices, celebrating marketplace role models, and denouncing substandard marketplace behavior. The BBB's vision is to be the most trusted and respected source of marketplace information and education. The BBB is now an international organization with more than 100 offices in the United States, Canada, and Mexico. The organization is also affiliated with more than 4,000 BBBs across North America.

How long has the BBB been in business?

The Better Business Bureau (BBB) was founded in 1912.

Does the BBB have any international offices?

No. The Better Business Bureau is a non-profit organization based in the United States and Canada. It does not have any international offices.

What types of services does the BBB provide?

The Better Business Bureau (BBB) provides services to help consumers find trustworthy businesses and charities. These services include: 1. Business Profiles: BBB provides free reports on businesses and charities, including customer reviews and ratings. 2. Accreditation: BBB accredits businesses and charities that meet its standards of trustworthiness. 3. Dispute Resolution: BBB helps resolve disputes between customers and businesses. 4. Scam Tracker: BBB provides up-to-date information on scams, so consumers can stay informed and avoid being victims. 5. Consumer Education: BBB offers consumer advice, tips, and resources to help people make informed decisions when shopping or donating.

Does the BBB offer volunteer or internships?

Yes, the BBB offers volunteer and internship opportunities. Volunteers and interns typically work in the areas of consumer education, community outreach, and administrative support. To learn more about the available opportunities, please visit the BBB website or contact your local BBB office.

Does the BBB offer tuition reimbursement?

No, the BBB does not offer tuition reimbursement.

Is the BBB an equal opportunity employer?

No, the Better Business Bureau (BBB) is not an employer. The BBB is a non-profit organization that provides consumer protection and dispute resolution services.

What is the BBB's policy on diversity?

The BBB recognizes that diversity and inclusion are essential to an ethical, successful marketplace. We strive to create an environment that is rich in diversity and inclusion, both in our organization and in the marketplace. We are committed to fostering a culture of understanding and respect, and to providing equal opportunity for all. We are committed to creating an environment where people of all backgrounds, beliefs, and perspectives are welcomed, respected, and valued. We will strive to ensure that all BBB processes, products and services are free from any form of discrimination and harassment.

Does the BBB offer any employee assistance programs?

The BBB does not offer any employee assistance programs. However, many employers offer employee assistance programs (EAPs) to their employees. An EAP is a work-based program that provides free and confidential assessments, short-term counseling, referrals, and follow-up services to employees for personal and work-related problems.

What types of perks or benefits are available to employees?

1. Health Insurance: Many employers offer health insurance and other health benefits such as dental and vision coverage. 2. Retirement Savings Plan: Many employers offer retirement savings plans such as 401(k) plans or other employer-sponsored retirement accounts. 3. Vacation Time: Most employers offer paid vacation time for employees. 4. Flexible Scheduling: Many employers offer flexible scheduling options to accommodate their employees' varying needs. 5. Education Reimbursement: Some employers offer to reimburse employees for educational expenses such as tuition and books. 6. Wellness Programs: Employers may offer wellness programs such as gym memberships or healthy lifestyle incentives. 7. Employee Discounts: Many employers offer discounts on products and services to their employees. 8. Professional Development: Employers may offer professional development opportunities such as workshops and seminars. 9. Commuter Benefits: Employers may offer commuter benefits such as transportation subsidies or parking reimbursements. 10. Employee Assistance Programs: Employers may offer employee assistance programs, such as counseling services, to help employees cope with personal issues.

Does the BBB provide professional development opportunities?

No, the BBB does not provide professional development opportunities. However, the BBB does provide resources to help businesses and consumers understand the importance of good business practices and ethical behavior. The BBB also offers resources to help businesses and consumers understand the importance of consumer protection and dispute resolution.

Is Better Business Bureau same with BBB?

Yes, Better Business Bureau (BBB) is the same as BBB. The BBB is a non-profit organization that promotes trust in the marketplace by helping people find businesses and charities they can trust.

Are there benefits available to BBB employees?

Yes, BBB employees are eligible for a variety of benefits, including health care, retirement savings, vacation, paid holidays, and more.

Is there a dress code at BBB?

BBB does not have an established dress code, but encourages customers to dress comfortably and in a manner that is respectful to other customers and employees.