Front Desk (Patient Access Specialist)

At Billings Clinic, we are looking for a patient-focused and detail-oriented Front Desk (Patient Access Specialist) to join our team. Our ideal candidate will have excellent customer service skills, be highly organized, and possess a strong ability to multitask. This position requires excellent communication and interpersonal skills, as well as a deep understanding of medical terminology and insurance coverage. If you are an enthusiastic team player who enjoys helping others and is dedicated to providing the best patient experience possible, this is the job for you.

Responsibilites:

1. Greet and assist patients with check-in process.
2. Maintain a welcoming and professional atmosphere in the reception area.
3. Respond to patient inquiries and provide accurate information regarding services and policies.
4. Verify patient insurance and obtain any necessary authorizations.
5. Enter accurate patient information into medical record systems.
6. Verify all patient demographic information is correct.
7. Process patient payments and provide documents of payment.
8. Schedule patient appointments.
9. Ensure patient privacy and confidentiality.
10. Follow all HIPAA and safety protocols.
11. Prepare and maintain accurate patient records.
12. Keep front desk area organized and tidy.
13. Answer phones and route calls appropriately.
14. Assist with other duties and tasks as assigned.

According to JobzMall, the average salary range for a Front Desk (Patient Access Specialist) in Bozeman, MT, USA is $26,835 - $53,521. The salary range may vary depending on the experience, qualifications, and job responsibilities of the individual applicant.

Billings Clinic is a health care center in Billings, Montana. Their primary and specialty care clinics are located at Billings Clinic downtown, Billings Clinic Heights, and Billings Clinic West, as well as in Bozeman, Columbus, Miles City, Montana, Red Lodge, and Cody, Wyoming.