Welcome to Bloomingdale's, where fashion, luxury, and customer satisfaction are at the heart of everything we do. We are currently seeking a dedicated and dynamic Client Specialist to join our team and provide exceptional service to our valued clients. As a Client Specialist, you will play a crucial role in creating a personalized and memorable shopping experience for our customers, ensuring their needs are met and exceeded. We are looking for candidates who are passionate about fashion, have a strong sales background, and possess excellent communication and interpersonal skills. If you are a customer-centric individual with a keen eye for style, we would love to meet you!
- Greet and welcome customers to Bloomingdale's, creating a warm and inviting atmosphere.
- Provide exceptional customer service by actively listening to and understanding clients' needs and preferences.
- Utilize extensive knowledge of fashion trends, styles, and brands to assist customers in finding the perfect products.
- Build and maintain strong relationships with clients to ensure repeat business and customer loyalty.
- Act as a brand ambassador by promoting Bloomingdale's products and services.
- Meet and exceed sales goals by effectively upselling and cross-selling products.
- Stay up-to-date on current promotions, events, and merchandise to provide accurate and timely information to customers.
- Keep the sales floor and merchandise displays organized, visually appealing, and properly stocked.
- Collaborate with team members and other departments to provide a seamless shopping experience for customers.
- Handle customer inquiries, complaints, and returns in a professional and timely manner.
- Maintain a high level of professionalism and represent the company's values at all times.
- Attend training and development sessions to improve product knowledge and sales techniques.
- Adhere to all company policies, procedures, and safety regulations.
- Assist with other duties and tasks as assigned by the management team.
Strong Customer Service Skills: A Client Specialist At Bloomingdale's Should Have Excellent Communication And Interpersonal Skills To Provide Exceptional Service To Customers. This Includes Being Able To Handle Difficult Situations With Professionalism And Empathy.
Knowledge Of Fashion And Retail Industry: A Client Specialist Should Have A Strong Understanding Of The Fashion And Retail Industry, Including Current Trends, Brands, And Product Offerings. This Knowledge Will Enable Them To Assist Customers In Finding The Right Products And Provide Relevant Recommendations.
Sales Experience: The Role Of A Client Specialist Involves Promoting And Selling Products To Customers. Therefore, Prior Experience In Sales, Preferably In A Retail Setting, Is Highly Desirable. This Includes Having A Proven Track Record Of Meeting Sales Targets And Building Customer Relationships.
Multitasking And Time Management Skills: Working At Bloomingdale's Can Be Fast-Paced And Demanding, Especially During Busy Periods. A Client Specialist Should Be Able To Handle Multiple Tasks Simultaneously While Maintaining A High Level Of Efficiency. Time Management Skills Are Also Crucial To Ensure That Customers Are Served Promptly.
Team Player Attitude: Bloomingdale's Values A Collaborative Work Environment, And A Client Specialist Should Have A Team Player Attitude. This Includes Being Able To Work Effectively With Colleagues, Sharing Knowledge And Resources, And Supporting Each Other To Achieve Common Goals.
Communication Skills
Time Management
Product knowledge
Multitasking
Attention to detail
customer service
Teamwork
Problem-Solving
Adaptability
Upselling
Sales Techniques
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Client Specialist in Norwalk, CT, USA is between $40,000 and $60,000 per year. This range can vary depending on factors such as the specific industry, company size, and level of experience of the individual. Some Client Specialists in this area may earn salaries above $60,000, particularly if they have extensive experience or work in a high-demand industry. Additionally, factors such as bonuses and benefits can also impact the overall salary of a Client Specialist in Norwalk.
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Bloomingdale's, a division of Macy's Inc., is America's premier upscale department store, with a nationwide presence that includes 37 department stores and a growing number of Bloomingdale's The Outlet stores in 13 states. Our e-commerce site, Bloomingdales.com, is always open and fashionable, providing customers with a convenient and personalized shopping experience. Additionally, Bloomingdale's has expanded its international presence with a store in Dubai. We are committed to shaping our future by seeking talented and creative leaders who are passionate about retail and have an entrepreneurial spirit. We value collaboration, a strong interest in fashion, and a desire to grow both professionally and personally. At Bloomingdale's, we provide the tools and resources for our associates to thrive and reach their full potential. If you're looking for a fast-paced, exciting career in retail, Bloomingdale's is the perfect place for you. Join us and be part of a dynamic team that's dedicated to providing our customers with an exceptional shopping experience.

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